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"Loved everything about the stay. Only problem I had... we didn't know about the James Cook Arcade lift to take you up to the hotel. So we walked all the way around the loop with our luggage. I am 75 and it was a bit tough."

"Staff are very friendly & any questions you may have they are willing to help"

"Good basic accommodation. The property is down a steep dead end lane way with limited parking. Facilities and furniture is average but has a clothes washer & dryer. Beds were clean and comfortable."

"Ideal location."

"The room was clean, the staff was great, the food was overpriced, and the room amenities were the worst part. The shower was poor too. The toilet didn't flush correctly either. For the price they charge per room they should be providing much more. I will not be staying here again."

"Awesome as always"

"Better communication at the front desk better advertising on the facility provided eg dinning and cooking facility"

"Everything was pretty good. Only inconvenience was having a room for two with only one chair at the desk. Tv was outdated and couldn't connect to apps. Minor things in the grand scheme of life"

"We had room 825 which was upstairs with a spa bath. Lovely views of the beach and plenty of room. Only complaint would be the towels were looking a bit old and Grey with some stains. Definitely need to be upgraded. Otherwise would definitely recommend. We stayed here for an event in Wellington, easy access to trains or busses into town"