「The staff was truly amazing and provided excellent service throughout our stay. However, I was disappointed with the food and beverage options. Despite paying for the premium all-inclusive package, the experience did not match the price; we were largely restricted to the buffet, and premium liquors still carried an additional fee. Given the cost, I expected a much better selection of food and included drinks.」
「I arrived and let them know for check in. Although room check in was at 3, it wasn’t ready until 330. Afterwards, the WiFi in the hotel wasn’t working during the duration of our stay and the water in the room was not hot. The room was very clean and the pool had a nice view. Breakfast was good. 」