2/10 (非常に不満)
METIN
家族旅行
2025 年 10 月 16 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
⭐☆☆☆☆ Completely Misleading and Poorly Managed Property
I booked a property called Zen By The Water, managed by Veeve, expecting a comfortable and well-maintained stay. What I arrived to was completely different from what was advertised. The apartment was cramped, dark, and in poor condition, with a bed far too small for two adults. The entire place felt uncomfortable and neglected, nothing close to the “luxury” experience promoted online.
I was only able to stay one night because the conditions were simply unbearable. When I contacted Veeve’s management, the response was dismissive and unhelpful, showing no genuine effort to resolve the issue or take responsibility.
This experience was deeply disappointing and reflected a complete lack of quality control and customer care. The property listing was misleading, and the company’s handling of my complaint was unacceptable.
⚠️ I strongly advise avoiding Veeve and any properties they manage. Their listings are not what they appear to be.
METIN
2025 年 9 月に 4 泊滞在