Is Twyne House Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Twyne House Apartments?

This property doesn't offer parking.

What time is check-in at Twyne House Apartments?

Check-in start time: 3:00 PM; Check-in end time: 10 PM. Late check-in is available from 10 PM–midnight for a fee of GBP 30.

Where is Twyne House Apartments located?

Located in Tower Hamlets, this apartment building is within a 15-minute walk of Brick Lane, Tower of London, and Tower Bridge. Liverpool Street and Sky Garden are also within 1 mi (2 km). Aldgate East Station is 7 minutes by foot and Tower Gateway DLR Station is 10 minutes.

Twyne House Apartments Reviews, Deals & Photos 2025

10/10 Excellent

Vladislav

Jul 5, 2024

Liked: Cleanliness, property conditions & facilities, communication

The apartment is new, modern, clean. Everything is provided.

8/10 Good

Catherine

Oct 22, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for my week's business trip

Great location, was exactly what I was looking for a cheaper than a hotel. Apt had everything I needed TV, ironing board, bath, shower, lift, well equipped kitchen. Decor is nice and calm. A few areas could improve on to be even better - Bed was a bit soft for my liking, would be great to have a TV in the bedroom and be cautious around the glass coffee table, found I kept hitting my leg on it.

Stayed 4 nights in Oct 2017

2/10 Terrible

Omar

Jul 9, 2024

Disliked: Room comfort, communication

My stay was not good due to the staff not good

Stayed 4 nights in Jun 2024

6/10 Okay

Oluwaseyi

Aug 23, 2024

Disliked: Amenities

Just be aware that this property has no air conditioning. If you are going in the summer, they provide only fans. I went in August and it was hot, the fans weren’t enough. The manager of the property was terrible. We waited outside for almost an hour before the house keeper came to give us the keys. We were two hours early for check in and they charged for that. In total my experience was bad. I wanted to leave but they refused to refund my money.

Stayed 3 nights in Aug 2024

2/10 Terrible

Courage

Mar 12, 2025

Disliked: Cleanliness, property conditions & facilities, communication

They don’t answer there phones left me stranded I book for five nights and I was not able to get in the first night….even text they don’t reply at all but read the text the front desk so rude

Stayed 5 nights in Mar 2025

10/10 Excellent

Nadia

Jan 24, 2025

Liked: Cleanliness, room comfort, communication

Top

Alloggio eccellente zona tranquilla e poco rumorosa. Custode gentile e disponibile. Unica nota dolente tendaggi e tappetto poco pulito ma ritengo responsabili gli ospiti maleducati che non rispettano i luoghi altrui

Stayed 4 nights in Jan 2025

2/10 Terrible

Leo

Nov 18, 2024

Liked: Cleanliness

Disliked: Communication

This was the worst experience in my life. I do not recommend this place at all. The Staff and Manager were rude and disrespectful, after i complained about the cleanliness of the apartment. They don’t clean the apartment and told me that the cleaner comes once a week. And mind you I stayed here for 9 nights. Requested for change of towels and the manager calls and started screaming at me telling me all sorts of nonsense. Please I repeat do not stay here, the staff and the manager are rude and don’t care. There’s no ounce of customer service and they feel so proud like you’re doing them a favor staying here. Terrible overall and would not recommend.

Stayed 9 nights in Nov 2024

4/10 Poor

Marouane

Aug 9, 2024

Disliked: Amenities, communication

Although the apartments are modern, clean and well situated, we had a terrible experience with lack of some basic necessities, the service provided and the people providing it. We rented two apartments and they “couldn’t” get the AC to work, so we had to rely on fans with temperatures every night exceeding 30C with two elderly and a toddler. We had to extend our stay for health reasons, we couldn’t as there was no one in the “lobby” most of the time, so we had to do a new reservation which was ok as the price per night was the same, but it also meant paying the “mandatory” extra fees twice for each apartment, so we ended up paying four times for services that were never fulfilled.. let alone the nasty odours from the garbage that you smell everytime in and out of the main entrance, the attitude of the “caregiving” personnel, no answers to our emails, and last but not least, we asked to checkout at 8h30am in the morning just for the checkout to take forever.. we missed our train, paid for new train tickets and almost missed our flight. Lack of basic necessities, predatory practices, poor service quality and the list goes on. Avoid and save yourself from a terrible London experience.

Stayed 2 nights in Aug 2024

10/10 Excellent

Guy

Jul 20, 2024

Liked: Cleanliness, room comfort, communication

Good stay

Good accommodation in inner East London, good for families and close to numerous things.

Stayed 2 nights in Jul 2024

10/10 Excellent

JAMIU

Mar 2, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Good place to stay and enjoy

Stayed 5 nights in Jan 2024

10/10 Excellent

JAMIU

Feb 9, 2024

Liked: Property conditions & facilities

Good place to enjoy ur stay

Stayed 2 nights in Jan 2024

8/10 Good

Pete

Feb 8, 2024

Liked: Cleanliness, room comfort

Lovely apartment and good location

Lovely apartment. Good size, very clean and convenient location. A very pleasant stay the only minor issue was trying to get into the building on arrival as the caretaker didn't answer his phone for a short while (similar experience when checking out). Would recommend

Stayed 2 nights in Feb 2024

8/10 Good

Joyce

Jun 19, 2023

Liked: Cleanliness, property conditions & facilities

I was staying from May 3 to May 10. This apartment is modern, walkable distance to restaurants, attractions and grocery stores.

Stayed 7 nights in May 2023

8/10 Good

M.

Feb 20, 2020

Liked: Property conditions & facilities, room comfort

Nice & comfortable. Bring your shampoo & soap...

Well, the place is quite big, nice & quite, comfortable beds, lounge with big tv & sofa. Kitchen not bad. Don´t use the dishwasher at night. sometimes it doesn´t turn off... if you are staying more than 2 days, bring your own shampoo & soap. the neighbourhood is quite good, several supermarkets & several restaurants. Nice for a walk. If you want to try the worst & most expensive fish & chips, there´s one on a corner on the main road close to the underground, forgot the name, could be fish & creeps...

Stayed 7 nights in Dec 2019

8/10 Good

kazuki

Sep 12, 2019

Liked: Cleanliness, property conditions & facilities, room comfort

隠れた穴場

綺麗でエレベーターもあり使いやすかった！ £60の清掃代の割にはバスタオルやタオルが少なく、アメニティーに不満が残りました。

Stayed 6 nights in Sep 2019

8/10 Good

Verified traveler

Jul 29, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gute Lage, gute Ausstattung. Leider hat der Abfluss im Bad recht unangenehm gerochen.

Stayed 5 nights in Jul 2019

8/10 Good

Michelle

Jul 18, 2019

Liked: Cleanliness, property conditions & facilities

Noisy but nice

The apartment was spacious and clean and easy walking distance to London/Tower bridge. Noise will affect light sleepers. While there were limited supplies in the apartment a local supermarket was located on the return journey from the tube station, where we bought our own bathroom supplies and washing powder. While some parts of the local area are unsavoury the restaurants and pubs in the “Running Horses” area were walking distance with Pizza Union a stand out. The manager was always responsive to our requests and would action requests almost immediately.

Stayed 10 nights in Jul 2019

8/10 Good

Mei Chun

Jul 16, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay (Recommended)

The apartment is located next to Brick Lane and other local attractions. Their receptionist based near or inside the building, he is extremely responsive and helpful when issue arise. The apartment was also modernly furnished and spacious. The deposit was not needed and only needed when you broke something. The cleaning fee was reasonable.

Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Jul 15, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

El apartamente se encuentra bien situado, en un barrio agradable y a menos de 10 minutos andando de la estación de aldgate east, cerca de la zona de Old Spitalfields Market. Tiene dos camas, 1,35 y 1,20 y un sofá (no sofá cama). El estado del apartamento es bueno (nuevo y limpio) Le faltan servicios, a pesar de reservar para 5 sólo tenía cuatro (sillas, vasos, platos

Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveler

Jul 12, 2019

Liked: Property conditions & facilities

Disliked: Room comfort

Geçen sene aynı yerde konaklamıştık ve çok iyiydi bu sene de tercih ettik ancak oda beklediğimiz standartta değildi yemek masa ve sandalyesi yoktu dolayısıyla asıl amacımız olan yemek işinde zorlandık bunu bildirdiğimizde çözüm üretmek yerine çok saygısız geri dönüşüm aldık ve madur olduk 4 gece 5 gün konaklamamızın 3. günü masa geldi aslında konsept ve yer çok iyi

Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Jul 2, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena estancia.

El apartamento está muy bien.- es amplio y moderno, con la salvedad que éramos tres con una sola cama de matrimonio. La tercera persona tenía que dormir en el suelo con los cojines del sofá de la sala. Se echa en falta un sofá cama como tal o una cama supletoria. La limpieza la hacen cada dos-tres días. Por lo demás, está muy cerca del London Tower y Tower Bridge para ir dando un paseo; también muy cercana la estación de metro Aldgate East.

Stayed 8 nights in Jun 2019

6/10 Okay

Verified traveler

Jun 2, 2019

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

Appartement propre et bien situé. Très bruyant: à côté d’un pub. Mauvaise surprise avec un seul lit double et un lit d’appoint de très mauvaise qualité, on a du dormir sur le canapé qui n’était pas un canapé lit.

Stayed 3 nights in May 2019

4/10 Poor

Verified traveler

May 20, 2019

Disliked: Cleanliness, amenities

La salle de bain et les toilettes n’étaient pas propres.

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Sep 28, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very clean, modern and well supplied - fantastic location

Stayed 4 nights in Sep 2018

4/10 Poor

Deb, Richmond, VA

Aug 25, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities

Overall a disappointing experience - I was never told how to get into the building and it is a locked entrance without staff. There's a sign that can be barely read to call a number but my cell phone was not yet active in England but luckily I was able to use the phone at the pub next door (great place!) and finally someone came down to give us our keys. Outside this entrance door and the entry hallway had an awful stench since the trash room was just off this hallway and had an exit door just next to the entrance to the building - it was a horrible welcome every day. The apartment itself was ok but it was a bit misleading for 5 people since the couch was just that a couch - not a sleeper couch and it wasn't even very big. One of 2 bathrooms was unusable since at first the sink was clogged (they did come fix it) but mostly because of the horrible musty/mildew smell from missing tile on the tub that was never replaced. We had to keep that door closed as not to get the smell into the entire apartment. The washer/dryer combo door would get stuck closed and once we had to run another cycle to get it open again, the dryer cycle didn't dry great. The other beds were ok, the other shower was ok, but the water leaked onto the bathroom floor, it was spacious enough and they brought extra towels when we asked.

Stayed 4 nights in Aug 2018

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