The internet on this property did not work and the property once we arrived did not answer a single message
The amount of necessities such as toilet paper they gave us for our stay were not enough. While the place was clean, there were lights that didn't work a piece of the floor that was broken. Overall it was a terrible experience from start to finish.
Danielle
2023 年 8 月に 9 泊滞在
8/10 (良い)
宿泊されたお客様
2023 年 8 月 26 日
良かった点 : 客室の快適度
Bathroom needs updating. Otherwise, great location.
宿泊されたお客様
2023 年 8 月に 7 泊滞在
8/10 (良い)
Caroline
家族旅行
2023 年 8 月 25 日
良かった点 : 清潔度、設備とサービス
Bel appartement, de bonne grandeur pour une famille et bien situé.
Par contre, le divan-lit était brisé donc les enfants ont dû dormir sur un matelas au sol.
Par ailleurs, il y a eu un problème avec notre carte de crédit qui a été bloquée par notre compagnie de carte de crédit. Il y a eu un manque de communication de l'hôtel par la suite, car nous n'avons pas reçu le code pour entrer dans l'hôtel à cause de cela et étions incapable de contacter la propriétaire. Nous avons finalement croisé par hasard la femme de ménage qui a réussi à rejoindre la propriétaire pour nous et nous permettre de régler le paiement. Ce fut plutôt stressant.
Caroline
2023 年 8 月に 4 泊滞在
10/10 (非常に良い)
Katherine
2023 年 8 月 23 日
良かった点 : 清潔度、施設のコンディションと設備
Katherine
2023 年 8 月に 4 泊滞在
4/10 (不満)
Victoria
家族旅行
2023 年 8 月 2 日
気になった点 : 清潔度
We paid for the superior apartment and simply didn’t get it. Booked 8 months in advance. Communicated multiple times before the stay with property and they never mentioned that our apartment would already be booked by someone else. They instructed us to go into apartment “6” and when we walked in the apartment was filthy. So filthy that we thought someone else was already in there. Beds unmade. Sheets dirty. Crumbs on the floor. Bathroom messy with hair everywhere. Property manager showed up the next day to “resolve the issue” but didn’t have a clue as to what we were talking about. It seems like dishonesty about booking availability might be trend with this property. Read the other reviews. If you have time to cancel, just book somewhere else. Awesome neighborhood though! Best of luck.
Victoria
2023 年 7 月に 3 泊滞在
8/10 (良い)
Paula
家族旅行
2023 年 7 月 31 日
良かった点 : 清潔度、施設のコンディションと設備
We stayed in an apartment in the basement (family of 4). It was clean and spacious, great for a family (couch, dining table, small kitchen). The location is fantastic, right in the heart of the Chelsea neighborhood. So many places to eat and shop. Very safe and walkable. My only complaint is the bed in bedroom was the most rock hard and uncomfortable mattress I’ve ever slept on. The cots provided were comfortable though.
Paula
6/10 (普通)
Dale
2023 年 7 月 31 日
良かった点 : 清潔度
Dale
2023 年 7 月に 2 泊滞在
8/10 (良い)
Rafael
2023 年 7 月 30 日
良かった点 : 清潔度、施設のコンディションと設備
Rafael
2023 年 7 月に 5 泊滞在
8/10 (良い)
Jennifer、Lake Forest Park
家族旅行
2023 年 7 月 28 日
良かった点 : 清潔度、施設のコンディションと設備
The wifi was not working half the time we were there. It's not the fault of the owner though but the internet provider. Having a kitchen was convenient.