Thoroughly disappointed in this hotel. We booked 3 rooms for 5 guests for 4 nights.
Upon check in - 1 room needed to be switched because of a horrible sewage smell coming from the bathroom. Only 1 out of 3 rooms had a safe. We were informed the gym, in fact, cost £4.99 and was not included.
All 3 rooms were in terrible condition. 1 room had a duct tape toilet seat, all 3 rooms had damaged baseboards, and cracked ceilings. The condition of our rooms felt like the bare minimum had been maintained. Paint splatters on the bathroom doors and furniture, etc
As for the overall cleanliness… the rooms were not dusted, our bedroom had a massive stain on the bedding just below the flat sheet they laid down (we didn’t find this until the last night). We needed a top up of TP and were informed the hotel only had 1 roll left. One room had a man’s boxers, and women’s shirt left in the closet (assuming from the guests before).
The neighbourhood is classified as a middle class neighbourhood, but would not recommend walking alone at night.
I will say the one benefit was being close to the tube, and able to get to all the places we wanted to see, and staff were decent upon check in and out. We did not comment on our displeasure as there was nothing to be done at the time of stay. We recommend the hotel do a thorough maintenance/ inventory of hygiene and amenities.