Close to Westfield London Shopping Centre and Portobello Road Market, St James House Serviced Apartments by Concept Apartmentsv provides amenities like laundry facilities. Guests can connect to free in-room WiFi.
Located in Kensington, a neighborhood in London, St James House Serviced Apartments by Concept Apartmentsv is near a metro station. Royal Albert Hall and Natural History Museum are cultural highlights, and travelers looking to shop may want to visit Oxford Street and Westfield London Shopping Centre. London Eye and Madame Tussauds Wax Museum are not to be missed. Visit our London travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
St James House Serviced Apartments by Concept Apartmentsv
Along with laundry facilities, this smoke-free apartment building has express check-in and express check-out. WiFi in public areas is free. Each apartment boasts a heated floor and offers free WiFi and a kitchenette. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences like a refrigerator and a microwave.
St James House Serviced Apartments by Concept Apartmentsv offers 15 accommodations with coffee/tea makers and hair dryers. Accommodations at this 3.5-star apartment have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.
This London apartment provides complimentary wireless Internet access. 20-inch LCD televisions come with satellite channels.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in public areas
Hardwood flooring in room
Upper floors accessible by stairs only
Visual fire alarm
Smoking not allowed
Services and conveniences
Iron/ironing board
Location highlights
Near a metro station
Near a train station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
1 building
15 units
5 floors
Victorian architecture
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
You will be asked to provide the property with a copy of your passport after booking
Guests are recommended to download the property's DUVE mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Special Requests are subject to availability and additional charges may apply.
Access methods
Lockbox, private entrance
Pets
Pets not allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires full payment upon booking.
We should mention
This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
Property is also known as
St James House Concept Serviced
St James House Concept Serviced Apartments
St James House Concept Serviced Apartments London
St James House Concept Serviced London
St James Serviced Apartments
St James House Concept Serviced Apartments Apartment London
St James House Concept Serviced Apartments Apartment
St James House Concept Servic
St James House Serviced Apartments
St James House Concept Serviced Apartments
St James House Serviced Apartments by Concept Apartmentsv London
Frequently asked questions
Is St James House Serviced Apartments by Concept Apartmentsv pet-friendly?
No, pets are not allowed at this property.
What time is check-in at St James House Serviced Apartments by Concept Apartmentsv?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at St James House Serviced Apartments by Concept Apartmentsv?
Check-out is at 11 AM.
Where is St James House Serviced Apartments by Concept Apartmentsv located?
Located in Kensington, this apartment building is within 1 mi (2 km) of Westfield London Shopping Centre, Kensington High Street, and Portobello Road Market. Hyde Park and Marble Arch are also within 3 mi (5 km). Holland Park Underground Station is 7 minutes by foot and Shepherd's Bush Underground Station is 7 minutes.
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Reviews
St James House Serviced Apartments by Concept Apartmentsv Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great location, good sized room, clean and with coffee machine
Jonathan
Stayed 1 night in Jun 2025
10/10 Excellent
polly
Apr 2, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We very much enjoyed staying here. Great location. Would stay again.
polly
Stayed 1 night in Mar 2025
10/10 Excellent
Sian
Aug 13, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location!
Sian
Stayed 9 nights in Jul 2024
10/10 Excellent
Keith
Sep 14, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, midway between Holland Park and Shepherd Bush railway stations. Short walk to local specialty shops and to Westfield Shopping Centre.
Not suitable for people who can’t tolerate traffic noise.
Keith
Stayed 4 nights in Sep 2025
10/10 Excellent
Colette
Mar 5, 2025
Liked: Cleanliness, room comfort, communication
Lovely stay at Holland Park
It was my second stay at St James House in Holland Park. The apartment is clean, comfortable and well supplied, the neighbourhood is lovely with shops and easy access to the bus and Central subway line. Excellent value.
Colette
Stayed 4 nights in Feb 2025
10/10 Excellent
OLGA
May 2, 2025
Liked: Cleanliness, room comfort, communication
Lovely location, clean and spacious apartment.
Very easy directions to access the apartment, location was stunning, clean and spacious room. Had a small problem with the shower drainage which was resolved quickly. Would definitely stay here again.
The only thing I missed was a bedside lamp, although it is fitted with spotlights that illuminate both sides of the bed, but they were rather too bright if the partner was trying to sleep.
OLGA
Stayed 3 nights in Apr 2025
6/10 Okay
Kevin
Oct 24, 2025
Liked: Cleanliness, property conditions & facilities, communication
The property itself was functional, clean and comfortable, however, I was provided with a room in the basement directly above the underground, so noise from that prevented me from getting to sleep and woke me much earlier than I would like. There was also significant traffic noise late into the evenings from the busy road outside (sirens, motorbikes, cars with noisy exhausts, etc.).
Kevin
Stayed 2 nights in Oct 2025
8/10 Good
Gui Leng
Nov 12, 2024
Liked: Cleanliness, room comfort, communication
Location is the best • bed frame is a little higher than usual to allow under bed storage • mattress is on the hard side
Gui Leng
Stayed 2 nights in Oct 2024
8/10 Good
Verified traveler
Jan 30, 2025
Liked: Cleanliness, room comfort, communication
Quick work trip and better than the nearby hotel!
Great location and well-equipped. However, it is a small studio (and the bathroom is tiny!) but for one person or a couple it's fine. The only real drawback is that since it is on the lower ground floor, you can hear the underground, other residents and street noise. Would stay again but prefer an upper unit.
Verified traveler
Stayed 2 nights in Jan 2025
10/10 Excellent
David
Jul 16, 2025
Liked: Cleanliness, room comfort, communication
Excellent stay
Such an easy trip and stay. Communication great, access to the apartment was easy. Free overnight parking. Lovely apartment
David
Stayed 3 nights in Jul 2025
10/10 Excellent
Clemir Amelio
Apr 17, 2025
Liked: Cleanliness, room comfort, communication
Great location 😃
I was my second time in the hotel and at same Room, overlooking Holland park avenue, and the small garden opposite.
The hotel is located close to the tube station, walking distance to Westfield in Shepherds bush.
Would be great if windows were double glazing, however most of London hotels are not.
Sure, I would stay there again.
Clemir Amelio
Stayed 4 nights in Apr 2025
10/10 Excellent
joe
Sep 13, 2024
Liked: Cleanliness, property conditions & facilities, communication
save, practical and convenient
joe
Stayed 3 nights in Sep 2024
8/10 Good
PHILIP
Jul 4, 2025
Liked: Cleanliness, communication
Great Location
Easily accessed from Holland Park Tube Station, arrival was straight forward and as described.
The room, unfortunately, was stiflingly hot as the blackout blinds had been left up all day (we were an evening arrival) with full sun shining in all day. However, the room was neat, tidy and clean, with pretty much everything we needed for our stay.
Comfortable bed, great pillows, with a good night's sleep only spoilt by the heat and the noise from the occupants of the apartment above. However, that aside would definitely consider staying again.
PHILIP
Stayed 2 nights in Jul 2025
2/10 Terrible
Anthony
Mar 4, 2022
Liked: Communication
Disliked: Amenities
Not paying for room where you can hear person next door snoring through walls. Zero sound barrier.
Anthony
Stayed 5 nights in Feb 2022
8/10 Good
Daniel
Jul 9, 2022
Liked: Cleanliness, communication
Clean, Convenient and Great Value Apartment
We booked the accommodation for a short stay in London. It was convenient for both tube and buses into the city centre and had a great choice of eateries close by. It was easy to find and easy to access. All the pre-arrival instructions were clear and easy to follow. The room was clean, as was the bathroom and was just what we needed for the stay. We had room 5 (ground floor) and the only negative points were that the bed was a very creaky and there was a lot of traffic noise. We fully appreciate that it’s a busy road in London and our home is in the Highlands of Scotland so everything is relative. In short. Great value for money and was all we needed for our stay
Couldn’t sleep any nights. No sound proofing. Can’t charge people for zero sleep due to noise within building. Anything but a refund is unacceptable.
Anthony
Stayed 7 nights in Feb 2022
10/10 Excellent
Xavier
Mar 7, 2025
Liked: Cleanliness, property conditions & facilities, communication
Facile a trouver et à rejoindre. Pratique pour se faire des petits repas. Salle de bain équipée shampoin, savon essuies.
Xavier
Stayed 2 nights in Mar 2025
10/10 Excellent
Esther, Madrid
Mar 4, 2020
Liked: Cleanliness, amenities
La ubicación, tiene de todo metro y tren. 2 minutos a pie
Dos centros comerciales al lado del metro.Infinidad de comercios de ocio ,comida zona muy recomendable.Limpio y muy acogedor.
Esther
Stayed 3 nights in Feb 2020
4/10 Poor
Ariel
Mar 2, 2020
Disliked: Staff & service, room comfort
Frustrado com essa locação.
O quarto é abaixo do nível do solo. Não recebe ar a não ser por um barulhento exaustor. O colchão é horrível. Em vez de descansar sairá mais quebrado. A lavanderia funciona a base de moedas prepare uns bons pounds e cuidado com a cabeça. O banheiro é minúsculo. A única coisa boa é a localização.
Tutto sommato piacevole soggiorno. Monolocale molto spazioso, eccetto il bagno, super piccolo. Essendo su parte di strada è rumoroso, si sentono le auto passare, sirene di ambulanze e polizia e possono disturbare chi ha un sonno molto leggero.
Da migliorare la pulizia (inesistente in 6 giorni di pernottamento, si deve pagare a parte) o per lo meno il cambio degli asciugamani (cambiati solo una volta su ns richiesta da un ragazzo delle pulizie gentilissimo).
Ottimo il collegamento con i mezzi di trasporto: metro a 6 minuti a piedi e fermata autobus a 100m.
Ci tornerei.
Much better than a hotel room - very quiet and easy to relax. The only let down was the old shower head which looked like it needed replacing and it would have been nicer if the TV screen was larger. But a quick walk to the underground and shops were close by. All in all one of the nicer places I have stayed at within this price range and I recommend it.
Good balance between convenience, comfort and cost
My first time staying in a serviced apartment, I was pleased
Simon
Stayed 1 night in Nov 2019
6/10 Okay
Verified traveler
Nov 17, 2019
Liked: Cleanliness, room comfort
Levde inte upp till bilderna, men helt okej.
Levde inte upp till bilderna, kändes rätt slitet men helt okej boende. Ljudisoleringen i fönsterna var obefintlig så trafik och allt som händer utanför hörs tydligt i rummet.