Its location is excellent. The room is nice and quiet. But air conditioning is poor. The room has a refrigerator but it was not turned on when I arrived.
Overall, a bit of a shoddy experience. The pictures don't match the room type - ordered a premium room and got matched with a standard but the reception staff - one gentleman in particular was very accommodating. He did compensate for the issues that we faced however we saw two rooms and both were not very clean. The location is, of course, great but I wouldn't stay here again. Thank you.
Erin
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Sheila、Cambridge
2025 年 7 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The lobby is pleasant and inviting. The rooms are decent sized for this part of London. We arrived very early in the morning and no rooms were available for early check-in, but the staff offered complementary breakfast, an ample and well-chosen buffet. We experienced some serious construction noise above us toward the end of our stay. It would have been nice to be forewarned, but it was a relatively minor inconvenience.
Sheila
2025 年 7 月に 2 泊滞在
6/10 (普通)
Jeffrey
2025 年 7 月 19 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Hotel is in good condition and in the heart of Bloomsbury right off Oxford St. But two issues: some construction there so noise during the day and only one elevator worked, plus main stairs was blocked for construction. Also, we got a Deluxe room, but it had no table or chairs so had to eat or drink tea on bed. From pics on site, appeared to be a Standard room
Jeffrey
2025 年 7 月に 2 泊滞在
8/10 (良い)
Meghan
カップルで旅行
2025 年 7 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room itself was lovely, however the ongoing construction on the other floors was a bit loud. Otherwise a great stay!
Meghan
2025 年 7 月に 2 泊滞在
10/10 (非常に良い)
marcus
家族旅行
2025 年 7 月 14 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Staff was very friendly and knowledgeable of the city around
marcus
2025 年 7 月に 6 泊滞在
10/10 (非常に良い)
Lee
カップルで旅行
2025 年 7 月 13 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great location for central london
Lee
2025 年 7 月に 2 泊滞在
8/10 (良い)
ROSALIA
家族旅行
2025 年 7 月 13 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Bueno
ROSALIA
2025 年 7 月に 3 泊滞在
6/10 (普通)
Caroline
家族旅行
2025 年 7 月 12 日
良かった点 : 清潔度
Location was pretty good but the room was very small. Totally overpriced and definitely not worth the price
Caroline
2025 年 7 月に 1 泊滞在
4/10 (不満)
Hannah
カップルで旅行
2025 年 7 月 5 日
We had booked a standard room which was listed as a double. Unfortunately the bed was a very small double and I'm 6 months pregnant, sharing with my husband. I didn't sleep very well at all and we had to leave at 05:30 in the morning.
The welcome at check in was lovely and the lobby smelt lovely. The communal areas were decorated really well and I felt excited to get to the hotel room. That is until we saw the room. Unfortunately, as mentioned the bed was not a standard double so we went down to the lobby to speak with reception and was told we couldn't be moved due to it being fully booked. We were offered a complimentary breakfast which we couldn't accept and then was offered complimentary drinks at the bar till 11pm but it was after 11pm when we were told that. Plus being 6 months pregnant I wasn't feeling up to sitting in a bar at that time.
We returned to the room still unhappy so we checked Expedia to see if there were any rooms available that we could be moved to and there were. We used the room phone to call down to reception to see if we could be moved any it took 5 attempts to get through. We were still told they were fully booked and couldn't be moved and was then told the system was down and they were using a bit of paper that said they were fully booked.
We had to stay in the room and it was an unpleasant experience unfortunately.
Hannah
2025 年 7 月に 1 泊滞在
8/10 (良い)
Amitoj
2025 年 7 月 1 日
良かった点 : 清潔度、設備とサービス
Amitoj
2025 年 6 月に 2 泊滞在
6/10 (普通)
Rebecca
2025 年 6 月 29 日
Rebecca
2025 年 6 月に 2 泊滞在
4/10 (不満)
laurie
カップルで旅行
2025 年 6 月 29 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
C’était terrible
On est arrivé pas de climatisation dans la
Chambre très petite
On nous a changé de chambre qui avait une odeur épouvantable ( la peinture nous dit le manager) la
Suite suivante on a fini par nous donné une autre chambre (plutôt jolie) mais le coffre ne marchait pas
Le téléphone ne fonctionnait et le service en chambre n’a pas marché la
Dernière nuit
Bref un combat de chaque instant
Dommage car l’emplacement est très bien
L’hôtel est bien aussi mais un personnel désorganisé et incompétent même si sympathique
laurie
2025 年 6 月に 4 泊滞在
10/10 (非常に良い)
Taylor
カップルで旅行
2025 年 6 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was clean, and staff were so helpful with early check-in and storing our bags after our 6am arrival. Only complaint is the lifts are a bit slow!
Taylor
2025 年 6 月に 2 泊滞在
6/10 (普通)
kristina
出張
2025 年 6 月 25 日
良かった点 : スタッフとサービス
Excellent central location. Room was tiny and the shower leaked making the whole room smell of mould
kristina
2025 年 6 月に 4 泊滞在
8/10 (良い)
brian
2025 年 6 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All great except for the air conditioning - luckily it was not too hot.