外観

ポイント A ホテル - ロンドン カナリー ワーフの口コミ

3 out of 5

口コミ

8.8

非常に良い

評価 10 - 1002 件の口コミ中 532 件が非常に良い" "
評価 8 - 1002 件の口コミ中 349 件が良い" "
評価 6 - 1002 件の口コミ中 70 件が普通" "
評価 4 - 1002 件の口コミ中 26 件が不満" "
評価 2 - 1002 件の口コミ中 25 件が非常に不満" "

9.2/10

清潔度

9.2/10

スタッフとサービス

8.0/10

設備とサービス

9.0/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

Chihiro

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
The air conditioner was broken, so it was quite cold in the room. But the staffs were kind and friendly so I like the hotel.
2023 年 11 月に 2 泊滞在
Annaからの返信 (投稿日 : 2023 年 11 月 30 日)
Hello Chihiro,Thank you for staying with us. If yu have any inconveniences during your stay please fell free to speak to our reception team, we are here for yu 24 hours to help you with everithing you need for a comfortable stay.Kind Regards,

10/10 (非常に良い)

Ryo、Edogawa-ku,Ichinoe

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is a bit of a walk from the station, but the staff was courteous and the room was clean and comfortable.
2023 年 11 月に 7 泊滞在
Meuryからの返信 (投稿日 : 2023 年 11 月 30 日)
Dear Experience,Thank you for taking the time to tell us about your experience at Point A Hotels in Canary Wharf. The team is delighted that you enjoyed the Hotel and that you found the location suitable for your needs. We are happy to know that you have a lovely time!We look forward to welcoming you again, on another occasion.Kind regards,

10/10 (非常に良い)

TAKAKO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
部屋は綺麗で立地も良い
部屋は綺麗でベッドの頭の方には普通の電源1つ、足元の方にはUSB電源2つと普通の電源が1つあり、休んでいる間にスマホ2つとポータブルバッテリーの充電するのに十分でした。 私の部屋は1階でカーテン開けると道路が見えましたが夜は静かで快適でした。 最寄り駅が3つありどれも300m〜800m程でその日の行き先によって駅の使い分け可能です。 近くにパブもショッピングモールもあってとても便利でした。
2023 年 3 月に 2 泊滞在
Aminataからの返信 (投稿日 : 2023 年 3 月 14 日)
お客様、素晴らしいレビューをありがとうございます。Point A Hotel Canary Wharfでの楽しい経験とここでの滞在を聞いて、私たちは喜んでいます。今後ともご愛顧賜りますようお願い申し上げます。敬具、アミナタポイント A ホテル チーム

10/10 (非常に良い)

宿泊されたお客様

2019 年 8 月に 4 泊滞在
ftからの返信 (投稿日 : 2019 年 9 月 1 日)
Thank you for taking the time to complete the survey about your stay at Point A Hotel Canary Wharf. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.

10/10 (非常に良い)

Geoffrey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Room was small but clean and functional. Thoughtfully modernized older building with easily accessed transportation, food, outdoor space and entertainment.
2024 年 5 月に 4 泊滞在
Riaからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for leaving the review. We appreciate it. Our rooms are compact and cleverly designed to give you everything you need.We hope to see you soon!Kind regards,

8/10 (良い)

Stella

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Preis/Leistung ist sehr gut. Für kurze Aufenthalte zu empfehlen.
2024 年 5 月に 3 泊滞在
Riaからの返信 (投稿日 : 2024 年 5 月 21 日)
Hi Stella,Thank you for your review. We are glad to hear you enjoyed your stay with us. Hope you will be back soon!Kind Regards,Ria

8/10 (良い)

Jaskaran

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good staff and good clean room and clean bath
2024 年 5 月に 1 泊滞在
Oliviaからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Jaskaran, Thank you for taking the time to write a review about your stay with us. We are happy to hear you enjoyed your stay. Thank you for your kind comments about how clean the hotel is and our team. We hope to welcome you back soon.Kind regards, Olivia.

10/10 (非常に良い)

Lun

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Despite construction works set up nearby, my stay at Point A Canary Wharf was quiet, clean, convenient and safe! The accommodation was just right for me staying four nights as a solo traveller with easy connections along the nearby station with access to Elisabeth and Jubilee lines. You will come across cobblestones on way from the station to Point A but it was only a minor inconvenience when travelling with 20kg luggage and outside control of Point A. Service at Point A was also friendly and professional. Plenty of dining options nearby at Canary Wharf too.
2024 年 5 月に 4 泊滞在
Oliviaからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Lun, Thank you for taking the time to write a review about your recent stay with us. We are happy to hear you enjoyed your stay! Our hotel is located in the vibrant Canary Wharf, with great transport links and plenty of great attractions on your doorstep. Our hosts are on hand 24/7 to help you feel at home. Hours of construction are kept within working hours and planned in a way to reduce any impact to our guests. We hope to welcome you back soon.Kind regards, Olivia.

8/10 (良い)

KIRSTY

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good location for a reasonable price. Small rooms but are modern with everything you need! Great location too! Would recommend
2024 年 3 月に 1 泊滞在
Oliviaからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Kirsty, Thank you for taking the time to write a review about your stay with us. We are happy to hear you enjoyed our room and our location. We love Canary Wharf too! We hope to welcome you back soon.Kind regards, Olivia

10/10 (非常に良い)

Johanna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Interesting location with transport and eating options nearby. Very helpful staff. Highly recommended.
2024 年 5 月に 2 泊滞在
Annaからの返信 (投稿日 : 2024 年 5 月 15 日)
Hello Johanna,Thank you for staying with us. It was our pleasure to host you. We hope to welcome you back soon.Kind Regards,

10/10 (非常に良い)

Neil

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very helpful and friendly staff.
2024 年 5 月に 2 泊滞在
Jenniferからの返信 (投稿日 : 2024 年 5 月 14 日)
Hello NeilThank you for taking the time to leave us such a lovely review! Our goal is to guarantee the utmost satisfaction for our guests, and your positive feedback reaffirms that we are on the right track. It was a pleasure hosting you, ee hope to welcome you back again soon. Kind regards, Jennifer

10/10 (非常に良い)

Zamira

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Renhold
2024 年 4 月に 1 泊滞在
Oliviaからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Zamira, Thank you for your kind review. We hope to welcome you back soon.Kind regards, Olivia.

8/10 (良い)

Patricia

良かった点 : 清潔度、スタッフとサービス
Difficult to access and find
2024 年 2 月に 1 泊滞在
Jenniferからの返信 (投稿日 : 2024 年 5 月 8 日)
Hello PatriciaThank you for leaving us a review.Next time you are faced with any difficulty, you can always give us a call, our reception is open 24hrs/7 and we will be more than happy to help you.Kind regards,Jennifer

10/10 (非常に良い)

Vina

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location whilst working in Canary Wharf. Nice, clean hotel.
2024 年 3 月に 1 泊滞在
Authorからの返信 (投稿日 : 2024 年 5 月 5 日)
Dear Vina Parekh, Thank you for taking the time to complete the survey about your stay at Point A Hotel Canary Wharf. Good or bad, we really want to know, and we will continue to shape our services accordingly. We do hope to see you at Point A Canary Wharf very soon. Best wishes, Dhiovana Point A Canary Wharf

8/10 (良い)

Sabine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel sauber
2024 年 4 月に 3 泊滞在
Annaからの返信 (投稿日 : 2024 年 5 月 3 日)
Hello Sabine,Thank you for taking the time to leave us a review.It was a pleasure to host you and we hope to welcome you back soon!Kind Regards,

10/10 (非常に良い)

Sofia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Die Unterkunft war sehr sauber. Das Zimmer ist zwar klein aber es reicht total aus. Das Hotel hat eine sehr gute Lage und wir konnten mit der U-Bahn direkt in die Innenstadt fahren. Wir würden das Hotel nochmal buchen.
2024 年 4 月に 3 泊滞在
Jenniferからの返信 (投稿日 : 2024 年 4 月 30 日)
Hello Sofia We are glad to hear that you enjoyed your stay with us. Indeed, our hotel is compact and cleverly designed to give you everything at one point. Our hotel is well privileged for the excellent transportation, restaurant, and shopping mall as it is situated in the financial hub of the UK. We look forward to welcoming you back to our small boutique hotel with a big heart. Kind regards,Jennifer

8/10 (良い)

federica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Jenniferからの返信 (投稿日 : 2024 年 4 月 30 日)
Hello Federica Thank you for taking the time to leave us a review. We are thrilled that you enjoyed your stay with us! Hosting you was a pleasure, we hope to see you again soon.

10/10 (非常に良い)

Laureen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sauber, in der Nähe von der U bahn, alles top
2024 年 4 月に 2 泊滞在
Annaからの返信 (投稿日 : 2024 年 4 月 30 日)
Hello Laureen,Thank you for staying with us. It was a pleasure to have you as a guest.We hope to welcome you back soon.Kind Regards,

8/10 (良い)

Mark

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is a bit tucked away and was initially a bit difficult to find as my google maps kept spinning direction, possibly due to the environment. Staff were pleasant and friendly. Room was spacious and very clean. I liked the lighting options along with heating and air conditioning. An affordable place to stay in canary wharf. No dining but did offer coffee, crisps & snacks. We got back after 11pm and all the restaurants were closed so if you're peckish, eat beforehand or it's a delivery service. Clean, comfortable and did the job for us. Thanks for having us :-)
2024 年 4 月に 1 泊滞在
Oliviaからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Mark, Thank you for taking the time to write such a kind review about your stay with us. We are happy to hear you enjoyed how spacious and clean the room was. We hope to welcome you back soon for another lovely stay. Kind regards,

10/10 (非常に良い)

Hannah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Jenniferからの返信 (投稿日 : 2024 年 4 月 27 日)
Hello HannahThank you for taking your valuable time to share your experience at Point A Canary Wharf.We are happy you had a lovely stay with us.It was our pleasure to host you. We hope to welcome you back in the future!Kind Regards,Jennifer

10/10 (非常に良い)

Liam

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location for the London Marathon,my wife was spectating and was able to see me a few times around Canary Wharf. The room was clean and modern and the staff were very friendly and helpful
2024 年 4 月に 3 泊滞在
Beatrizからの返信 (投稿日 : 2024 年 4 月 23 日)
Hello Liam, Thank you for your kind review. We are happy to hear you enjoyed our location and its amenities. Also, we appreciate your kind comments about our team.We look forward to welcoming you back to our Point A hotel.Kind Regards,

8/10 (良い)

sara

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
camera piccola senza armadio , bagno e camera pulita .tube vicina tanti ristoranti e locali vicini. Albergo semplice e pulito
2024 年 4 月に 3 泊滞在
Oliviaからの返信 (投稿日 : 2024 年 4 月 14 日)
Dear Sara, Thank you for taking the time to leave such a kind review. We are happy you enjoyed our location and how clean our rooms are. We hope to welcome you back soon. Kind regards,

8/10 (良い)

Chef

2024 年 4 月に 1 泊滞在
Beatrizからの返信 (投稿日 : 2024 年 5 月 3 日)
Hello Chef,Thank you for leaving us a review.We hope to welcome you back in the future. Kind Regards,

8/10 (良い)

Luis

2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

Vina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Dhiovanaからの返信 (投稿日 : 2024 年 4 月 7 日)
Hello Vina,Thank you for leaving us a review. We hope to welcome you back in the future!Kind Regards,Dhiovana

8/10 (良い)

Chef

良かった点 : 清潔度、スタッフとサービス
It would be great if there is a kettle and some amenities for the prices.
2024 年 4 月に 1 泊滞在
Dhiovanaからの返信 (投稿日 : 2024 年 4 月 3 日)
Hello Chef,Thank you for leaving us a review. Unfortunately, because our rooms are compact, there is no kettle inside, but you can always have free hot water for your tea or a cup of coffee at the reception, which is open 24 hours. We hope to welcome you back in the future!Kind Regards,Dhiovana

10/10 (非常に良い)

Jose、Dubai

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff made my stay enjoyable, special shooout out to the Venezuelan lady, I believe her name is Giselle.... she took care of all the requests and advised me on several options to choose from.... either visiting local places, to pubs, restaurants and where to buy presents. Thanks for the hospitality! The price and location is excellent, less than 10 mins walk to the train station. Totally recommended.
2024 年 3 月に 1 泊滞在
Jenniferからの返信 (投稿日 : 2024 年 4 月 2 日)
Hello JoseThank you for taking a moment to share such a wonderful review. We're thrilled to hear that your stay with us was enjoyable. Your kind words regarding our staff Giselle warm our hearts, and we genuinely value your appreciation. Delivering exceptional service is our pride, and we're glad to have met your expectations. Hosting you was a pleasure, and we can't wait for the opportunity to welcome you back soon.

8/10 (良い)

Luis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
-
2024 年 3 月に 2 泊滞在
Beatrizからの返信 (投稿日 : 2024 年 4 月 1 日)
Hello Luis,Thank you for taking the time to leave such a good review. We hope to welcome you back soon. Kind regards,

6/10 (普通)

Susan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Tiny room but very clean and the bed was very comfortable
2024 年 3 月に 1 泊滞在
Jenniferからの返信 (投稿日 : 2024 年 3 月 30 日)
Hello Susan Thank you for taking the time to leave us a review. We're thrilled to hear that you found our rooms clean and comfortable. Our rooms are advertised as cozy and compacted whilst also providing all your essential needs for a comfortable stay in London. We are looking forward to hosting you in the future.

10/10 (非常に良い)

MIKE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Lisethからの返信 (投稿日 : 2024 年 3 月 31 日)
Thank you for taking your precious time to leave us impressive feedback. We are extremely glad to hear that you enjoyed your stay with us. Our hotel is located in one of the greatest financial hubs in the UK which allows our guests to succeed in their stay with us. Our hotel is also well privileged for its excellent communication with restaurants, transportation, and shopping mall. We highly appreciate your feedback and mentioning our staff's name. We apologize for the kettle. We eagerly look forward to welcoming you back to a small boutique hotel with a big heart.Best regards,Liseth

10/10 (非常に良い)

sherubin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Lisethからの返信 (投稿日 : 2024 年 3 月 31 日)
Thank you so much for taking the time to leave us a review.We are delighted to know you had a pleasant stay with us. it was our pleasure to have you as a guest.It is great to know our staff made you feel welcome. We hope to welcome you back in the future again.Kind Regards,Liseth

10/10 (非常に良い)

Joyce

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely staff, good service, rooms small but efficient, close to shopping mall and tube and train
2024 年 3 月に 2 泊滞在
paul からの返信 (投稿日 : 2024 年 3 月 24 日)
Dear Joyce,Thank you for taking your valuable time to leave us lovely feedback. We are glad to hear that you enjoyed your stay with us. Indeed, Our hotel is compact and cleverly designed to give you everything in one point. Thank you for your positive feedback regarding out staff. Best regardsPaul

10/10 (非常に良い)

Felix

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
Beatrizからの返信 (投稿日 : 2024 年 3 月 23 日)
Hello Stefan,Thank you for taking the time to leave such a good review. We hope to welcome you back soon. Kind regards,

10/10 (非常に良い)

Hanna

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a really good stay!
2024 年 3 月に 2 泊滞在
Beatrizからの返信 (投稿日 : 2024 年 3 月 16 日)
Hello Hanna,Thank you for leaving us a kind review.We're delighted to learn that you had an enjoyable stay with us.We look forward to welcoming you back soon! Kind Regards,

10/10 (非常に良い)

Clemens

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Beatrizからの返信 (投稿日 : 2024 年 3 月 14 日)
Hello Clemens,Thank you for taking the time to leave such a good review. We hope to welcome you back soon. Kind regards,

10/10 (非常に良い)

Emily

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff are lovely and the room was clean and nicely done. The area felt safe, well-lit and enough people about. Very close to a few tube stations to make getting about easy.
2024 年 3 月に 4 泊滞在
Giselleからの返信 (投稿日 : 2024 年 3 月 12 日)
Dear Emily,Thanks for leaving us your review.We love to hear you had a great time during your stay.Our location in Canary Wharf is perfect, we are a few minutes away from 3 different lines of tube stations and also, there is so much to do around here.We hope to welcome you back anytime soon.

10/10 (非常に良い)

Beth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had everything we needed, tv worked great, check in & out was simple and easy. Soap in the bathroom smelt awful so I’d recommend taking your own shower gel etc like we did but I guess it’s a matter of personal preference and not necessarily a negative.
2024 年 3 月に 3 泊滞在
Giselleからの返信 (投稿日 : 2024 年 3 月 12 日)
Dear Beth,Thanks for your review. We love to hear you had a good time during your stay.Kind regards,

6/10 (普通)

Glenn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
Jenniferからの返信 (投稿日 : 2024 年 3 月 14 日)
Hello GlennThank you for taking the time to leave us a review. We appreciate your feedback and hope you enjoyed your stay with us. Hosting you was a pleasure, we hope to see you again soon.Kind regards,Jennifer

6/10 (普通)

Emily

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
There are 2 buildings for this hotel, we were given a room in the building that doesn't have a reception or any staff. Felt a bit weird as someone was trying to get in the main door by banging on it and the staff didn't even know until I told them, so security isn't great. Rooms are quite small but they are quiet and comfortable.
2024 年 3 月に 1 泊滞在
Oliviaからの返信 (投稿日 : 2024 年 3 月 9 日)
Dear Emily, Thank you for taking the time to write us feedback on your stay with us. We are happy to hear you enjoyed how quiet and comfortable the rooms were. We have two buildings, both are secured by locked doors that only have access either by staff control or key cards (guests) and are monitored by CCTV and constant staff patrols. In our second building, we have an intercom as well, where staff can communicate to guests if they are at the door, so we are sorry that someone was knocking instead of ringing in and that disturbed your rest. We hope to welcome you back soon. Kind regards,

10/10 (非常に良い)

Elodie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Parfait
2024 年 3 月に 1 泊滞在
Giselleからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Elodie,Thanks for leaving us your review.We hope to welcome you back soon.

10/10 (非常に良い)

Sunil

良かった点 : 清潔度
2024 年 3 月に 1 泊滞在
Jenniferからの返信 (投稿日 : 2024 年 3 月 4 日)
Hello Sunil, We sincerely appreciate your wonderful review! It brings us joy to hear that your stay with us was enjoyable. It was a pleasure hosting you, and we eagerly look forward to the opportunity of welcoming you back soon. Kind regards, Jennifer

10/10 (非常に良い)

Anneliese

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Beatrizからの返信 (投稿日 : 2024 年 2 月 23 日)
Hello Anneliese,Thank you for leaving us a positive review.We hope to welcome you back soon. Kind regards

6/10 (普通)

Sebastien

良かった点 : 清潔度、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Beatrizからの返信 (投稿日 : 2024 年 2 月 23 日)
Hello Sebastian,Thank you for leaving us a review. We hope to welcome you back soon. Kind regards, Beatriz.

10/10 (非常に良い)

Sunhay

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
One of the best
Very helpful and kind.
2024 年 2 月に 1 泊滞在
Giselleからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Sunhay,Thanks for leaving us your review.We are happy to know you considered us one of the best, we hope you had a good time during your stay.See you soon,

4/10 (不満)

Ralph Renso

良かった点 : 清潔度、施設のコンディションと設備
Pros close to the Elizabeth rail line, and 30mins to main attaction London Eye area. Easy access going to the airport since the train line is connected to the airport The room is clean Cons Not quiet. The door is thin anyone can hear your business VERY Clearly. I am not sure if its worth the price 😅 I didnt like the fact that the door requires card 10pm after.
2024 年 2 月に 2 泊滞在
Beatrizからの返信 (投稿日 : 2024 年 2 月 20 日)
Hello Ralph,Thank you for leaving us a review.Your feedback is very valuable to us as it helps to improve the services we provide. Our hotel is located in the financial district of London which makes your stay attractive. We sincerely apologize for any inconvenience you faced during your stay. We hope to see you at Point A Hotel Canary Wharf again soon! Kind regards,Beatriz

10/10 (非常に良い)

Tim

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Oliviaからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Tim, Thank you for taking the time to review your stay. We are happy you enjoyed your time with us, and we hope to welcome you back soon.Kind regards,

6/10 (普通)

Francesca

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The room was adequate- decent double bed and ensuite shower room. The location is great, feels safe and close to transport. However, the cleanliness was not good: stain on bed sheets, grit in shower and food on surfaces. As we entered the room there was an overwhelming smell of damp. We had to keep the window open overnight. Unfortunately we needed to leave soon after checking in and returned late at night, so didn't have a chance to report this. I therefore cannot comment on how the team would have dealt with this and thus have not rated this as low as I would have, as there was not a chance for it to be rectified.
2024 年 2 月に 1 泊滞在
Beatrizからの返信 (投稿日 : 2024 年 2 月 16 日)
Hello Francesca,Thank you for taking the time to leave us a review. We apologize for this inconvenience you faced during your stay. Your feedback is very valuable to us as it helps to improve the room's cleanliness and the service we provide. We are much looking forward to being able to welcome you back. Kind Regards,Beatriz

6/10 (普通)

jonathan

2024 年 2 月に 2 泊滞在
Beatrizからの返信 (投稿日 : 2024 年 2 月 16 日)
Hello Jonathan,Thank you for leaving us a positive review. We hope to welcome you back soon for an even better stay.Kind Regards,Beatriz

8/10 (良い)

Stephen

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good value
Location close to Elizabeth line great, close to food and cinema, room small but comfortable, only negative was room was outside lift so was awoken early by lift noises.
2024 年 2 月に 1 泊滞在
Beatrizからの返信 (投稿日 : 2024 年 2 月 15 日)
Hello Stephen,Thank you for your kind review.It was a pleasure to host you. We are delighted to hear you found the location of the hotel comfortable. We apologize for this inconvenience you faced during your stay. We aim to provide the best service to our guests. Kind Regards,Beatriz

8/10 (良い)

James

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Beatrizからの返信 (投稿日 : 2024 年 2 月 16 日)
Hello James,Thank you for leaving a positive review. We hope to welcome you back soon for an even better stay.Kind Regards,Beatriz