It is a full service hotel with a large lobby and many places to sit outside of your room, a nice pool, a great restaurant and epic buffet breakfast, where reservations are made and you are assured a seat. There is a great view of the Thames, is close to Buckingham Palace, St. James Park, the Tate Britain and Tate Modern museums, among other important cultural landmarks. It is elegant but still down to earth. The only thing I would improve is the room lighting which was too dim once daylight set.