The half of light didn't turn on . It was too dark at first night.
The washing machine is out of order.
I think people are kind but maintenance of the room was rather poor.
We stayed this apartment hotel to look for a residence in this area. Some equipments of the hotel were out of order, but the people at the reception kindly and nicely fixed it after we talked about it.
宿泊されたお客様
宿泊者限定の口コミ
8/10 (良い)
Yuichi
2015 年 11 月 21 日
良かった点 : スタッフとサービス、客室の快適度
バスの使い方のスキルが必要。キッチン付きは貴重
周辺はハラル対応の食品店が点在する商店街です。24時間営業を含めて食料品 店が多数。食事もイスラム系が多いが、サブウェイやハンバーガーショップもあります。
ホテルは貴重なキッチンつき、洗濯機つき。電子レンジと本格的な冷凍庫があります。
交通はすこし不便ですので、バスの使い方のスキルが必要です。E8というEarling Broadway、207番のWrite City, E3,E2 を使ってNorthfield駅経由、E7を使ってHnager Lane、Ruislipなどを使いこなせば
非常に快適です。
1. The hotel is located in not a very good neighborhood on a very busy street. Lots of sirens and street noise and the windows in the hotel are not soundproof! It’s hard to sleep. 2. The hotel seems very run down! Starting from the shattered glass door at the entrance to the torn wallpaper on the wall and chair torn.
3. no AC!! It wasn’t working in the while hotel. It was very stuffy in the summer.
4. I am allergic, so I brought my own sheets, they disappeared after cleaning and the hotel personnel could locate them
I don’t recommend this place!
Natalie
2019 年 7 月に 5 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Crystal
2019 年 7 月 9 日
良かった点 : スタッフとサービス、客室の快適度
The hotel was great for a short stay and cole to public transportation.
Crystal
2019 年 7 月に 4 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
宿泊されたお客様
2019 年 7 月 8 日
気になった点 : スタッフとサービス
Appalling Reception - Beware of booking
According to the rude receptionist who wouldn’t even make eye contact we had no reservation. Would call Hotel.com himself and only suggestion was to try and get us in a sister hotel half an hours drive away. Didn’t get in an apartment so please ignore my rating for cleanliness, comfort and condition
宿泊されたお客様
2019 年 7 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2019 年 6 月 21 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Raw meat hotel
Booked here with the girls 5 mums off to see spice girls at wembley. The apartment its self was so big but it smelt like it had been cleaned using raw meat instead of cloths. The pigeons kept us awake all night and the sofa bed was down at the bottom so slept climing a hill all night. We definitely would not pay that sort of money again for it.
宿泊されたお客様
2019 年 6 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Steven
2019 年 6 月 7 日
Booking not received.
No idea what this hotel is like because hotels.com forgot to send the booking through to them. An hour and a half on the phone and they finally found us a replacement.
Steven
2019 年 6 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Michelle
2019 年 6 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wembley
So much to do and see ! Loved every moment !
Michelle
2019 年 5 月に 3 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
宿泊されたお客様
2019 年 6 月 3 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We did not stay here as the property said they had no booking for us even though expedia confirmed with them that they had our booking.
The gentleman on the desk was rude and of no help and this was upsetting as we had travelled from far with two children.
We had to leave and find alternative hotel
宿泊されたお客様
2019 年 6 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Barbara
2019 年 6 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice friendly people
Very nice and welcoming, quiet plenty to do and see in the surrounding area
Barbara
2019 年 5 月に 2 泊滞在
宿泊者限定の口コミ
4/10 (不満)
宿泊されたお客様
2019 年 5 月 31 日
気になった点 : スタッフとサービス、設備とサービス
Nothing unique about the property.
The only
Thing good was we were able
To check in earlier than usual
宿泊されたお客様
2019 年 5 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
AH
2019 年 5 月 25 日
良かった点 : 施設のコンディションと設備
Checking in was a mess. The person at the reception didn’t know how to charge us and kept having to call someone on the phone to get instructions. It also took him 15 minutes to figure out how to program the key. We had a fussy baby with us who needed to go to sleep so it made things very frustrating. The apartment was very spacious and great for traveling with a 10 month old - there’s a a separate bedroom with a living room and a full kitchen. The floor wasn’t very clean though and when you have a baby, crawling all over the place is kind of what they do. Also the water temperature in the shower was impossible to adjust - either too hot or too cold. Otherwise it worked very well for us and the location is good.
AH
2019 年 5 月に 6 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Richard
2019 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス
Ok
Tv remotes and cooktop did not work. Safe was already locked and the kids beds very uncomfortable. Staff generally helpful. West Ealing is 3 stations to Paddington- Area seemed OK
Richard
2019 年 4 月に 4 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Teng
2019 年 4 月 21 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Very spacious ...good for a family but hotel doesn’t have a restaurant or vending machine to get some snacks ...we have to go out of the property to get something necessity...not a place for tourist. Location is very busy place...it’s always noisy almost 24 hours/ day ...can’t go to sleep till 2am or later because of the noise from outside and from other guests who’s staying there....terrible experience. Outside door is broken make me feel unsafe. There’s only 1 staff all the time. Like I said not a place for tourist. It looks like an apartment/ residents area not a hotel to stay if you’re just visiting London...you have to be brave to stay around that area..emergency sirens are almost everyday, it’s disturbing...and a lot of homeless lying down on the street as you walk to the train station.
Teng
2019 年 4 月に 6 泊滞在
宿泊者限定の口コミ
4/10 (不満)
宿泊されたお客様
2019 年 4 月 21 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The Air condition was not working and the patio door key was not working and the room is pretty open from backside of patio which is a bigger safety concern
宿泊されたお客様
2019 年 4 月に 6 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Jose
2019 年 4 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
El espacio del estudio.
Me falta algunos objetos para cocinar y los que están deben de sustituirse.
Jose
2019 年 4 月に 5 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2019 年 4 月 2 日
気になった点 : スタッフとサービス、客室の快適度
Not great!
Disappointed with this aparthotel.... our original booking was not on their system however the receptionist found us a room similar to what I had reserved with hotels.com . The issue we had was the sofa bed was not fit for the purpose and this only became apparent at around 9pm. See photo below showing numerous missing slats. We had to use the mattress on the floor! I did try contacting the reception but didn’t get any answer and as I was informed on arrival that the hotel was fully booked I thought it unlikely to be able to move rooms anyway. Also an issue with the shower/bath not having a slip mat... our Son did slip whilst showering. After speaking to reception the following morning I was denied a refund as apparently the Manager was not available and he is the only person who can authorise these.