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Loved the location Comfortable bed (hated the pillows) Concierges very helpful getting theatre tickets & arranging a car service Arrived early & was shown to a room immediately
Thank you for the late checkout, our flight was pushed back 2.5 hours and that gave us a place of home base
Service at the Reception was excellent. The Lady at the Reception went out of her way to help me with my local travel. Hotel is very good value for money.
Good location and buffet breakfast, staff were very friendly and cleaners were excellent. Only downside was that there was some mould growth in the shower cubicle, but otherwise our stay was pleasant.
The position was very convenient for our purposes and the hotel was well organised although given the size finding the room was not easy.
the only problem that we encountered was the air conditioning. It was not working.
Location is fantastic - especially if you like to shop. It is brand new so everthing is in great condition although the cleaning staff need to learn to use the vacumn. I also don't understand why new jotels don't include make up/ shaving mirrors in tje bathrooms. Staff was lovely with the exception ...
Great location, hotel was clean but a bit old and tired.
Very comfy beds, beautiful staircase, loved the terrace view of National Gallery. Perfect location to do anything!
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