From the moment we arrived, we felt genuinely welcomed -- not in a generic, transactional way, but in the way you feel when someone actually thought about you. A handwritten note, milk and cereal stocked in the kitchen, and ice cream waiting in the freezer. Small things, maybe, but they set the tone for the whole stay.Communication with the host was excellent throughout -- responsive, warm, and clear. Never had to wonder or wait.The location in Pimlico is just right. Quiet enough that you can actually exhale after a day of exploring, but a short walk gets you to the Tube, a couple of really good restaurants, well-stocked grocery stores, and some fantastic charity shops that are worth a browse on their own. Westminster is right there when you want it, and easy to leave behind when you don't.We'd stay here again without a second thought. Highly recommend.