Inept and insensitive Manager who didn’t care myself, partner and son had barely slept due to a window not shutting on a high street full of bars and cars revving engines.
After reporting to the manager that the outer window didn’t fully close (a feature of the original windows in the listed building) and the inner double glaze window used to reduce noise wouldn’t lock we were told nothing could be done but a refund would be discussed in the morning.
I wedged cushions between the two windows to minimise the noise but the noise still boomed through while well after 2am.
Tired and frustrated the next morning we were informed of a £15 discount and when we weren’t “happy enough” according to Lucky the manager, he encouraged us to leave a negative review.
How Lucky go a job in hospitality will remain a mystery to anyone who has the misfortune of staying in a hotel he manages.
Avoid this hotel if you think a “family room” should have the ability for the family to be able to sleep.
William
2024 年 5 月に 1 泊滞在
8/10 (良い)
john
2024 年 5 月 2 日
john
2024 年 4 月に 2 泊滞在
6/10 (普通)
Stuart
出張
2024 年 2 月 14 日
良かった点 : スタッフとサービス
Stuart
2024 年 2 月に 2 泊滞在
6/10 (普通)
Jos
カップルで旅行
2024 年 2 月 14 日
気になった点 : 施設のコンディションと設備
Veel te kleine badkamer
Jos
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Robin
2024 年 2 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice property, hidden away in old Bexley. Good size clean rooms.
Robin
2024 年 2 月に 1 泊滞在
6/10 (普通)
Mark
出張
2024 年 2 月 2 日
良かった点 : スタッフとサービス
TV reception was not the great , kept dropping out or showing no signal.
Wi-Fi in the room was only average at best
Shower - Limited hot water or luke warm at best
Mark
2024 年 1 月に 4 泊滞在
10/10 (非常に良い)
Sylvia
2023 年 12 月 7 日
Sylvia
2023 年 12 月に 1 泊滞在
10/10 (非常に良い)
Ray
2023 年 11 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ideal location for Bexley bars and restaurants. 2 Public car parks nearby. Easy self-checkin if arriving late. Quiet, clean room very reasonable rates if simply want somewhere without all the hussle and bustle of a larger hotel. Local eateries offering discount to hotel guest an added bonus.
Recommended and would stay again.