「The staff made a lot of effort to make us feel at home. Service was exceptional. We had multiple meals at the restaurant. We communicated to the hotel one morning that we were delayed for breakfast and the team managed to take our orders in advance and serve us post-breakfast hours.
Food was good with enough variety. The team will check if we are comfortable with our orders. The same goes with the reception and spa. Special call out to Dina, Wulan and a few whom we didn't get the name. Always...
「The experience at Kayana beach was incredible. Apart from the amazing views, the staff and service was impeccable. Loved every bit of it, and the food in the restaurant! 」
「We had the best time on our honeymoon. The staff was really lovely throughout.
The property is beautiful if a little tired on the edges. We loved the pool area and spent a lot of time there. It would be great if it had a little more vibe - maybe some Cafe del Mar music and some special events like bbq or pizza nights.
The bedroom was very comfortable with a beautiful ocean view through the trees.
It was a little close to the road so scooter noise was unfortunately higher than the ocean waves...
「+Room was upgraded to sea view room (very lucky).
+Location was perfect : In front of Senggigi beach.
+All staffs I met were friendly and kind.
+Equipments in the room were a little bit old, but were maintained very well.
+Room was very clean.
」
「We really love this hotel. The staff is really helpfull and friendly. The hotel is in very good condition. If something isn’t working properly it’s immediatly fixed. You have an truly amazing breakfast buffet here with everything you can imagine. Truly love the ambiance.」
「Gorgeous hotel. Beautifully designed and a little oasis. Lovely charming staff. Rooms are spotless, minimalist and tasteful. We were in one of the bungalows and the indoor/outdoor bathroom was fabulous. The pool was great. Just big enough and a lovely design, warm, sunbeds and umbrellas around it, towels provided. Breakfast was very good and we ate in the restaurant a couple of nights and it was very tasty.
The area around is partly village / partly scrubland. The hotel organised scooters for...
