「Unfortunately this was very poor.
When I arrived in my room after 8pm the balcony door was wide open, on a chilly windy October evening - so the room was cold with insects flying around from the neighbouring lake. The TV did not have any channels working, and when I went to reception to ask about this and the door being left open I was told ‘this is all out of our hands’ with no offer of alternative room or reduction in the price - given they advertised 22 channels on being available this is...
「Unfortunately this was very poor.
When I arrived in my room after 8pm the balcony door was wide open, on a chilly windy October evening - so the room was cold with insects flying around from the neighbouring lake. The TV did not have any channels working, and when I went to reception to ask about this and the door being left open I was told ‘this is all out of our hands’ with no offer of alternative room or reduction in the price - given they advertised 22 channels on being available this is...
Joanna