Lovely suite, clean and comfortable, great location, friendly staff
vicky
2023 年 9 月に 1 泊滞在
6/10 (普通)
Kyra
2023 年 8 月 4 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Kyra
2023 年 8 月に 2 泊滞在
10/10 (非常に良い)
Simon
家族旅行
2023 年 7 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
great for the price. Handy bus link (every 1o mins) to Albert docks and Liverpool centre.
Large, comfy room.
Good shared kitchen.
Simon
2023 年 7 月に 2 泊滞在
10/10 (非常に良い)
nora
2023 年 7 月 11 日
nora
2023 年 7 月に 1 泊滞在
8/10 (良い)
Richard
2023 年 6 月 14 日
Richard
2023 年 6 月に 1 泊滞在
10/10 (非常に良い)
David
2023 年 6 月 13 日
David
2023 年 6 月に 1 泊滞在
4/10 (不満)
Ruth
グループ旅行
2023 年 6 月 12 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
On Sun, 11 Jun 2023 at 22:31, Emma Bulbeck wrote:
Dear Sir/Madam,
On 9th June, I stayed at your hotel for two nights in room 3. Unfortunately the accommodation was highly unsatisfactory in the following ways:
Shower
The drain in the shower was blocked so impossible and disgusting to shower as it just kept filling up.
Toilet
Every time the toilet was flushed it would constantly need to fill up meaning that we heard the constant sound 24/7 during our stay.
TV
The Tv came on in the middle of the night extremely loud and woke us all up it was terrifying.
Towels
Only 2 towels where provided and then we where asked to pay a fee for the extra
There was also no bath Matt, which was a huge hazard as the floor was slippery when wet.
Greeting
We where also really disappointed with our welcome. We followed the instructions from Expedia to let you know the number of guest and approx check in time and that we where doing a course so would be late the gentleman who helped us check in was not very helpful at all and made the whole experience very tedious.
It was an implied term of our contract that the accommodation provided would be of a standard of quality reasonably to be expected from this type of hotel.