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Novotel Liverpool Centre

Photo gallery for Novotel Liverpool Centre

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Pool
Pool
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Novotel Liverpool Centre

UNESCO Sustainable Property

Novotel Liverpool Centre

4 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
L1 4LN, England, Liverpool, 40 Hanover Street

Explore the area

  • Popular LocationLiverpool ONE5 min walk
  • Popular LocationBeatles Story9 min walk
  • Popular LocationAlbert Dock10 min walk
  • AirportLiverpool (LPL-John Lennon)30 min drive

Choose dates to view prices

About this area

Liverpool

Located in Liverpool's Liverpool City Centre neighborhood, Novotel Liverpool Centre is in the city center and near a train station. Cavern Club and St. George's Hall are notable landmarks, and some of the area's popular attractions include Beatles Story and Knowsley Safari Park. Looking to enjoy an event or a game? See what's going on at M&S Bank Arena or Anfield Road Stadium. Spend some time exploring the area's activities, including golfing. Guests love the hotel's location for the sightseeing.

What's nearby

  • Cavern Quarter - 4 min walk
  • Concert Square - 4 min walk
  • Liverpool ONE - 5 min walk
  • Beatles Story - 9 min walk
  • Albert Dock - 10 min walk

Getting around

  • Liverpool Central Station - 5 min walk
  • John Lennon Airport (LPL) - 30 min drive

Restaurants

  • Ropewalks Bar and Kitchen – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily. Reservations required.

About this property

Novotel Liverpool Centre

Eco-friendly Liverpool hotel in Liverpool City Centre, walk to Liverpool ONE
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, dry cleaning, and a 24-hour front desk. All 209 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include wired Internet and minibars.
Novotel Liverpool Centre offers 209 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (GBP 10.50 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • To-go breakfast available for a fee daily 7 AM–10 AM: GBP 12 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Free cribs/infant beds
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night, plus a deposit of GBP 10.00 per night
Dogs welcome
Up to 22 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 12 per person (approximately)
  • Fee for in-room wired Internet: GBP 10.50 per 24-hour period (rates may vary)
  • Pet deposit: GBP 10.00 per night
  • Pet fee: GBP 10.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Novotel Hotel Liverpool Centre
Novotel Liverpool Centre
Novotel Liverpool Centre Hotel
Novotel Liverpool Hotel
Novotel Liverpool Centre Hotel
Novotel Liverpool Centre Liverpool
Novotel Liverpool Centre Hotel Liverpool

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 509 out of 966 reviews
5 - Excellent 53%
Rating 4 - Good. 343 out of 966 reviews
4 - Good 36%
Rating 3 - Okay. 75 out of 966 reviews
3 - Okay 8%
Rating 2 - Poor. 22 out of 966 reviews
2 - Poor 2%
Rating 1 - Terrible. 17 out of 966 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

2/5 Poor

Traveled with family and small children
Disliked: Cleanliness
Good location, poor room cleanliness. Poorly setup check in "desks" - laptops on table with rough looking trailing wires taped to the floor. Staff other than supervisors do little express any real care about problems - just another day at the work for them, is how it came across. Rooms had no welcome packs or information on local area, or who to contact should there be problems. You have to use your mobile phone to contact reception staff through the company's main switch board.- which did not work (automated voice message told me to hang up. Our room had not been hoovered and surfaces not wiped down properly. After complaining the receptist used WhatsApp to message cleaning staff to come and finish cleaning room. They did not attend so complained again and was upgraded to "Executive Suite". Excutive Suite was cleaner, save for the dirt on the curtains and poorly maintained ceiling in the toilet. On our second day room look broke - took 5 visits and new keys back and forth from reception, eventually shift manager opened the door using a specially labelled managers key card. Shift manager upgraded us again to a larger Suite. This room was clean, but TV in bath did not function, nor did the Bluetooth sound system - would probably be a point of contention if we had paid for this room. And still no welcome packs or information booklets. If I had paid full rates for this Suite I probably would have expected something more special over simply having more space.
Stayed 2 nights in Jul 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious however the bedding and towels didn’t have a clean smell they had a lingering smell.
Stayed 3 nights in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to every thing shops albert docks pubs
Stayed 3 nights in Jul 2021

4/5 Good

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Enjoyable stay but had park off-site. Luckily found one 10min walk that was cheap. No plug socket covers and had a toddler.
Stayed 2 nights in Jul 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position in the city centre. Big, clean room. Issue with the sink not draining away was dealt with promptly. Some instructions with the cappuccino machine would have been helpful.
Stayed 3 nights in Jul 2021