Rejuvenated in 2021, Duke St Townhouse offers a fresh stay near Royal Albert Dock. Enjoy the convenience of express check-out and connect to WiFi from the comfort of your room.
Located in Ropewalks, a neighborhood in Liverpool, Duke Street Townhouse by EPIC is near the airport and near a train station. Liverpool ONE and Cheshire Oaks Designer Outlet are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit The Beatles Story Museum and Knowsley Safari Park. Chester Zoo and Merseyside Maritime Museum are also worth visiting. Visit our Liverpool travel guide
This smoke-free aparthotel features express check-out and free WiFi in public areas. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like an electric kettle and a dining table, and other amenities include free WiFi and a flat-screen TV. Housekeeping is available on request.
Duke Street Townhouse by EPIC offers 20 accommodations with hair dryers and irons/ironing boards. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.
Offsite parking for GBP 25 per day; reservations required; discounts available
Kitchen
Cookware, dishware, and utensils
Electric kettle
Microwave
Oven
Paper towels
Refrigerator
Stovetop
Toaster
Dining
Dining table
Bedrooms
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Living spaces
Dining table
Entertainment
Flat-screen TV
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
6 steps to reach entrance
Elevator (39 inch wide door)
Hardwood flooring in public areas
Well-lit path to entrance
Smoking not allowed
Services and conveniences
Blackout drapes
Housekeeping (on request) (for a fee)
Iron/ironing board
Location highlights
In the city center
Near a hospital
Near a train station
Near an outlet shopping mall
Near the airport
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
20 units
4 floors
Georgian architecture
Housekeeping (on request)
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
Access methods
Lockbox, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are available for GBP 20.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of GBP 300 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: GBP 25 per day (1260 ft away)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Housekeeping fee: GBP 20 per day
Crib (infant bed) fee: GBP 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Duke St Townhouse
Epic Duke Street Liverpool
EPIC Duke Street Townhouse Liverpool
EPIC Duke Street Townhouse Aparthotel
EPIC Duke Street Townhouse Aparthotel Liverpool
Frequently asked questions
Is Duke Street Townhouse by EPIC pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Duke Street Townhouse by EPIC?
As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Duke Street Townhouse by EPIC on Mar 12, 2026 start from ¥11,156, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Duke Street Townhouse by EPIC?
Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Duke Street Townhouse by EPIC?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Duke Street Townhouse by EPIC located?
Located in Ropewalks, this aparthotel is within a 10-minute walk of Jeffs of Bold Street and Liverpool ONE. Royal Albert Dock and The Beatles Story Museum are also within 15 minutes. Liverpool Central Station is 9 minutes by foot and Liverpool Lime Street Station is 12 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Duke Street Townhouse by EPIC Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
7.6
Amenities
8.0
Property conditions & facilities
Rating 10 - Excellent. 25 out of 78 reviews
10 - Excellent
25
Rating 8 - Good. 29 out of 78 reviews
8 - Good
29
Rating 6 - Okay. 11 out of 78 reviews
6 - Okay
11
Rating 4 - Poor. 5 out of 78 reviews
4 - Poor
5
Rating 2 - Terrible. 8 out of 78 reviews
2 - Terrible
8
Reviews
8/10 Good
Robert
Oct 17, 2025
Liked: Cleanliness, communication
Great location, unclear location details for arrival.
Robert
Stayed 1 night in Oct 2025
6/10 Okay
Paula
Dec 3, 2025
Liked: Cleanliness, communication
It was clean and a lovely set up but the heating didn’t work so it was very cold
Paula
Stayed 1 night in Dec 2025
6/10 Okay
Lauren
Nov 30, 2025
Liked: Cleanliness
Disliked: Amenities
Room is great condition - spacious and big for everything we needed. Good location for shopping and easily accessible with lockboxes etc.
In the room you can hear every single noise from outside in the corridor so not ideal if you want a good nights sleep as other guests are very rowdy - they assume because there is no staff on site they can be as loud as they want. Very noisy and difficult to fall asleep.
Lauren
Stayed 3 nights in Nov 2025
6/10 Okay
Sanjay
Apr 23, 2025
Liked: Amenities, property conditions & facilities, communication
Nice central location with good facilities
Sanjay
Stayed 1 night in Mar 2025
10/10 Excellent
Arshia
Apr 14, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
very convenient, excellent location and property was maintained well
Arshia
Stayed 1 night in Apr 2025
8/10 Good
Diane
Feb 28, 2025
Liked: Cleanliness, room comfort, communication
Apartment was good, beds really comfortable, good size rooms, location was perfect for us!
Diane
Stayed 3 nights in Feb 2025
10/10 Excellent
Verified traveler
Feb 19, 2025
Liked: Cleanliness, room comfort, communication
Great property for our family to explore the city. Large, clean and central location.
Verified traveler
Stayed 1 night in Feb 2025
8/10 Good
Prasad
Jun 20, 2024
Liked: Cleanliness, property conditions & facilities, communication
It was pleasant and comfortable stay
Prasad
Stayed 3 nights in Jun 2024
6/10 Okay
Rosaria
Dec 7, 2025
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities, communication
Great location, walking distance to Liverpool one, restaurants, coffee shops, bakery and the dock. The area is busy and can get loud at night. The carpets were stained, the way the property is shown on the website is different than when you get in there. The rooms are separated from the kitchen area by doors that hinge closed. So we used the kitchen chairs to keep the doors propped open so it felt like an actual open apartment. When contacting the property management staff member the first couple of times, the initial response was quick however after that they didn't respond at all. I sent pictures of the stained carpets and the stained couch etc. With no response. Maybe their other units were cleaner. There are also no hooks to hang your towels in either bathroom and no outlets in the bathrooms to plug in any essentials. So hair drying was a challenge. Some upkeep there is definitely required.
Rosaria
Stayed 3 nights in Dec 2025
10/10 Excellent
Anthony
Feb 17, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely apartment - perfect for our group of friends for our stay in Liverpool. Really easy self check in process - Highly recommend
Anthony
Stayed 1 night in Feb 2025
10/10 Excellent
Beth
Jul 26, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent apartment, 10 minutes walk to the city centre. Easy check in/out. Had everything needed for a family stay.
Beth
Stayed 2 nights in Jul 2024
10/10 Excellent
Charlotte
Jun 14, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful apartment in a good location
Charlotte
Stayed 1 night in Jun 2024
10/10 Excellent
Rebecca
Aug 5, 2024
Liked: Cleanliness, room comfort, communication
We will be back
Brilliant hotel, great location and great customer service. Apartment was lovely and beds super comfy. Would definitely recommend and will be back!
Rebecca
Stayed 1 night in Aug 2024
10/10 Excellent
Tom
Sep 10, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy check in. Good location. Plenty of room
Tom
Stayed 1 night in Sep 2024
4/10 Poor
Thomas
Jun 5, 2025
Disliked: Cleanliness, room comfort
Location is great. Cleanliness left a lot to be desired. Cutlery and plates etc weren’t particularly clean. No hand soap. Needed to ask for new door codes three times over our three night stay. Not the best.
Thomas
Stayed 3 nights in May 2025
8/10 Good
Joanne
Apr 17, 2025
Liked: Cleanliness, room comfort, communication
Spacious
Stayed a few times in different epic hotels this time it was duke street townhouse the room was big lots of space , beds were comfy only one complaint it was far too hot even with the windows open not sure if air con was working ,myself and my husband had headaches in the morning from the heat apart from that it was a fab place too stay
Joanne
Stayed 1 night in Apr 2025
8/10 Good
Lucie
Sep 13, 2024
Liked: Cleanliness, room comfort, communication
Just what we needed
Very convenient. Good value. Clean and nice!
Lucie
Stayed 1 night in Sep 2024
8/10 Good
Jason
Jul 23, 2024
Liked: Cleanliness, room comfort, communication
Decent, comfortable and clean
Was a good stay, clean and quiet with an extremely comfortable bed, within a good distance from everything. The only negative I have to say is the WiFi never worked so the TV was of no use and also couldn't pair it to the phone because neither phone would connect to the WiFi.
Jason
Stayed 1 night in Jul 2024
6/10 Okay
Verified traveler
Aug 8, 2024
Liked: Cleanliness, communication
Disliked: Room comfort
Not too bad
Convenient location. Easy check in and check out. Well stocked.
However the aircon didn’t work and we had to wait a few hours before we got table fans.
Verified traveler
Stayed 1 night in Aug 2024
10/10 Excellent
Lisa
Jun 26, 2024
Liked: Cleanliness, room comfort, communication
Amazing choice!
Family overnight stay for a concert. Great location. Fab from the start. Great communication, gorgeous apartment. Everything we needed from comfort, convenience and beautifully furnished too. Would definitely recommend and would definitely return!
Lisa
Stayed 1 night in Jun 2024
8/10 Good
Karina
Jul 31, 2024
Good location for the city centre, great for us a family of 5. The only fault was there was a overwhelming strong smell of cannabis, making my children feel quite sick
Karina
Stayed 1 night in Jul 2024
8/10 Good
Rebecca
Jul 1, 2024
Liked: Room comfort, communication
Good for groups and being close to city
Good location and comfortable beds . Does lack in facilities e.g washing up sponges , tea towels , more cups & plates , poor plastic cultery . Lift was filthy on the floor . Found clothing and food down the side of the beds.
Rebecca
Stayed 1 night in Jun 2024
8/10 Good
Deborah
Aug 13, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is in a great location and the room was clean, which I appreciated. The decor was nice. However, there were a few issues that made the stay less comfortable. There were no oven gloves or tea towels provided, which was inconvenient as we did use the oven and had nothing to remove the hot tray with and nothing to dry the dishes with. Additionally, the bedroom window didn’t open, making the room uncomfortably hot. With a few small improvements, this could be a much better experience.
Deborah
Stayed 1 night in Aug 2024
8/10 Good
Carly
Aug 14, 2024
Liked: Cleanliness, room comfort
Lovely apartment- poor comms
Lovely apartment, ideal for us as a family of 6, 2 king size beds in one bedroom and double sofa in living room.
Only downside for me personally was lack of communication on the day re: access codes. This was received by WhatsApp 45mins before check in. I was panicked as the info said you would receive pre check in and codes 24hrs earlier. So we did have to call to confirm what was happening, did try about 5 different times with no answer or response to voicemail. Of the instruction stated it would be close to check in time I would not have been as stressed about arrival.
Smart tv and wi-fi were a bonus with the kids. Just remember to log out of Netflix!
Carly
Stayed 1 night in Aug 2024
2/10 Terrible
Verified traveler
Aug 9, 2024
Disliked: Room comfort, communication
Wouldn’t stay here again - not clean!
When arrived the secure key box outside apartment was open. Didn’t need the security code to access key fob. The apartment was dirty - crumbs all over the lounge floor and dining chairs - and sofa! Also had chocolate wrappers poking out from under the sofa and chocolate crumbs on the dining room chairs. Can Ring pull on the shelf in bathroom! The bedroom luckily was tidy and beds clean although they where not king size as stated more like double beds and both In The same room. Really disappointed with the unclean state and unsecured entry. Messaged the customer service when checked in and got no response still not had one by following afternoon.