Lovely Apartment and very clean. Check in was good and staff very friendly. Facilities were great and would definately recommend.
Only issues - apartment wasn't at moorfields at all!!! Had to go and find it for check in it is at L2 2AA Silkhouse Court, Tithebarne street. There wasn't a sofa bed in the room but there was a sofa. There wasn't any forks or tea towels.
Daniel
2021 年 9 月に 2 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Myles
2020 年 10 月 19 日
気になった点 : 清潔度、客室の快適度、コミュニケーション
The Dream was NOT lived
I was in a queue for over an hour to check-in. It wasn't really clear why it took so long. Once getting there it took a further 20 minutes to get keys for our room which was in a separate building. We walked down to the room and entered. The bed has collapsed in the middle, there were stains on the walls, a strong nasty smell in the room, TV not as described, also rubbish packets in the drawers. I returned to the check-in desk where I had to wait enough half an hour to be seen. I explained the problems and the guy at check-in wasn't willing to rectify any issues I arose. I had asked for a refund due to the room not being clean, and I didn't feel comfortable staying there considering the pandemic happening and they couldn't keep the room clean, they point blank said no, and just remained in silence. After finally been given another room, I waited for a key to which I returned to the building I was staying in which is a good 10 min walk away to which the key fob wasn't working. By this point, I had had enough and me and my friend had booked somewhere else as the hotel wasn't will to do anything else. Upon return to the check-in desk. I told him the fob didn't work and I would like to check out as I don't want to stay there anymore due to such poor service and cleanliness levels. He informed me that I could get a refund via Hotels.com, to which now I have requested and the hotel refuses to issue. I do not recommend anyone to stay here.
Myles
2020 年 8 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Jackson
2020 年 9 月 6 日
良かった点 : 客室の快適度
Nice apartment, awful check-inland support.
Check-in was awful - When we arrived at the address given on the booking, we found a small note on the desk saying that reception was in a different building several streets away, which was also where we were then made to stay. While the apartment we received was bigger and nice decor, it was not clean, and the kitchenware was all used and dirty. When we checked out the next day, every party leaving was making complaints as they did so.
Jackson
2020 年 8 月に 1 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Brian
2020 年 9 月 1 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : コミュニケーション
Dream apartments has moved premises, we attempted several numbers over two hours before eventually establishing a new address. Dream apartments could have made this easier by putting a small sign with a forwarding address on their old premises and Expedia need to update their details
Brian
2020 年 8 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Carole
2020 年 8 月 3 日
良かった点 : 清潔度
What apartment has reception in another street?
Reception was in another street and it was raining, I think this is unacceptable. The room was clean although noisey at times with the train station next door.
Carole
2020 年 7 月に 2 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Kamal
2020 年 8 月 2 日
良かった点 : 清潔度、客室の快適度
Katastrofe
Unterkunft konnte nicht bis 19.00 Uhr ein Zimmer beshaffen. Schlechtebkommunikation.Nicht freundlich. Die hat auch erst mein gepäck verloren und danach wieder gefunden.
Kamal
2020 年 8 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2020 年 6 月 2 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nice and clean apartment very quiet very good stuff
宿泊されたお客様
2020 年 5 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Faye
2020 年 5 月 4 日
良かった点 : 清潔度、客室の快適度
Stated that we would get a free 2 hour late check out but this wasn’t the case they asked for £40 extra
Faye
2020 年 5 月に 2 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Keith
2020 年 3 月 19 日
気になった点 : 清潔度、客室の快適度
Room was dusty and floor was not cleaned properly
Keith
2020 年 3 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Nicola Jane
2020 年 3 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely stay
Stayed here a few times now and it’s a great place and the location is brilliant
Nicola Jane
2020 年 2 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
SILVINA
2020 年 2 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excelente departamento!
Muy lindo departamento, bien ubicado y muy bien equipado.
SILVINA
2020 年 2 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Stuart
2020 年 2 月 16 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Overall, an okay experience. The room was clean but basic. Location is excellent.
Stuart
2020 年 2 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2020 年 2 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely gorgeous!! Recommend it to all family and friends
宿泊されたお客様
2020 年 2 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2020 年 2 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked how all the things you needed were in one space and it was very modern and well spaced out
宿泊されたお客様
2020 年 2 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Robert
2020 年 1 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
Not as advertised.
Unfortunately not as expected or advertised. Booked a loft which is advertised as being 377 square feet but the room was only 255 square feet including the bathroom. Advertised with 40" Television but had only a 32" one, Pictures show a sofa in the room but no sofa or even a comfy chair. Reception apologetic but said that it was definitely a loft room (334) but could not offer an alternative. No fan or desk in the room. Very noisy on Friday and Saturday night and could hear the announcement every time the lift doors opened.
Robert
2020 年 1 月に 4 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Kay
2020 年 1 月 24 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Asked for double bed got two singles pushed together
No internet it wasn’t working
The noise from outside was like the windows where wide open when they was shut
Kay
2020 年 1 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2020 年 1 月 21 日
Aankomst , inchecken duurde een dik uur voor we de kamer sleutel kregen.
宿泊されたお客様
2020 年 1 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2020 年 1 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ra opphold
Veldig romslig. Sentralt beliggenhet
宿泊されたお客様
2020 年 1 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2020 年 1 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
3pm strict check-in enforced so don't try to check in early. This of course creates a queue at 3pm so a bit slow. Originally had a room with twin beds pushed together, not very comfortable so asked to move to a proper double. Room I was moved to had a very strong chemical smell so had to move again. However staff were accommodating and helpful with these problems.
宿泊されたお客様
2020 年 1 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
John
2020 年 1 月 13 日
良かった点 : スタッフとサービス、施設のコンディションと設備
I would recommend the apartments, only slight issue i had was there is no mirror in the room for when your drying your hair and the rooms were too hot for my liking
John
2020 年 1 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
John Mark
2019 年 12 月 30 日
気になった点 : 清潔度、客室の快適度
Good central location, but hotel is basic and the room wasn't serviced. Stayed two nights.
John Mark
2019 年 12 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Galyana
2019 年 12 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent location and premises
We stayed in a loft for 2 nights this Christmas. We arrived too early for check-in but the staff let us leave our luggage and go out exploring the city.
The apartment was clean and had everything we needed to make a quick breakfast or lunch or – a stove, a microwave and dishes. The room has heating which we turned on in the afternoon and had a warm night’s sleep. The staff was very kind and useful – special thanks to Kevin who helped us with the buses timetable, brought some sugar to our room when requested and was helpful even though it was Christmas and almost nothing was working in the whole city (stores, small shops, banks, nothing). Our loft had a nice view and there are lifts to the upper floors. The bathroom was lovely. One of the times we used it, there was too much water from the shower cabin but this is not a problem. There is a fridge and a TV in the room. The best of all is the apartment’s location – everything in Liverpool was within a walking distance and we actually made the sightseeing on foot, we needed no public transport except for the day we had to leave to the airport.
Galyana
2019 年 12 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Jana
2019 年 12 月 29 日
良かった点 : 清潔度、設備とサービス
We stayed in a loft for 2 nights this Christmas. We arrived too early for check-in but the staff let us leave our luggage and go out exploring the city.
The apartment was clean and had everything we needed to make a quick breakfast or lunch or – a stove, a microwave and dishes. The room has heating which we turned on in the afternoon and had a warm night’s sleep. The staff was very kind and useful – special thanks to Kevin who helped us with the buses timetable, brought some sugar to our room when requested and was helpful even though it was Christmas and almost nothing was working in the whole city (stores, small shops, banks, nothing). Our loft had a nice view and there are lifts to the upper floors. The bathroom was lovely. One of the times we used it, there was too much water from the shower cabin but this is not a problem. There is a fridge and a TV in the room. The best of all is the apartment’s location – everything in Liverpool was within a walking distance and we actually made the sightseeing on foot, we needed no public transport except for the day we had to leave to the airport.
Jana
2019 年 12 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Audrey
2019 年 12 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good location
Stayed before, good location and facilities at a hood price