It had been raining and the door let water in thr room the carpet was soaked and when asked about other rooms I was told they were all wet just like the room I had.
Kim
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Kelly
2024 年 4 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Kelly
2024 年 4 月に 1 泊滞在
4/10 (不満)
Marguerite
2024 年 4 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I asked on my reservation for a Handicap room, when I arrived they told me it was already rented.What do I need to do to get what I ask for? I booked it a month in advance. I was told someone was in there Handicap room and there was nothing they could do.
Marguerite
2024 年 4 月に 4 泊滞在
6/10 (普通)
Leonard
カップルで旅行
2024 年 4 月 17 日
Room was clean enough so as not to be worried. Bed was comfortable. Forget about getting extra towels or pillows. You won't get them. Can tell room was hastily painted by looking at the paint job.
Leonard
2024 年 4 月に 4 泊滞在
6/10 (普通)
Hilda、Rockwood
カップルで旅行
2024 年 4 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean facilities, friendly staff near a busy shopping center. The bed was extremely tall. Being 5'2", I could not just sit or hop up onto the bed. Requested a foot stool and was given a small plastic stool the would slide when I stepped on it. Went to Walmart and purchased a better foot stool. When I explained this to the staff, she asked what kind it was and said she would go purchase a couple for future guests.
Hilda
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
kristin
ペット同伴の旅行, グループ旅行
2024 年 4 月 14 日
良かった点 : スタッフとサービス、施設のコンディションと設備
The property is great. Very receptive
kristin
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Patsy
家族旅行
2024 年 3 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The front desk was very friendly and helpful. My sister has severe back problems from 5 surgeries. We were given a great room for her.
Patsy
2024 年 3 月に 1 泊滞在
2/10 (非常に不満)
Sharon
2024 年 3 月 9 日
The outside of the building was clean and kept clean. The inside of the room was a different story.
The bathroom sink, toilet and shower appeared freshly cleaned, the tissue box was empty. The furniture was in bad shape, the loveseat was stained with the arm fabric worn through to the padding. I spilled some water on the floor and had to wipe it up with a white towel and realized the floor was filthy, looked like it hadn’t been cleaned in months. I realize this is a lower cost facility and didn’t expect high end finishes but did expect the room to be clean. I felt gross and uncomfortable all night. I would not recommend this hotel!
Sharon
2024 年 3 月に 1 泊滞在
4/10 (不満)
Felix、Abilene
家族旅行
2024 年 3 月 3 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Iv stayed there before in the past and it was nice and clean. This time it was bad. The first room the floors were dirty, sheets had holes on them, and the couch smelled like urine. I told the front desk and the guy got upset and asked me if I expected them to go clean it in the middle of the night. He eventually gave me another room that was slightly cleaner. I ended up getting a swifter and cleaning the floors myself. The front desk guy was so rude. I asked for an extra towel for my kids, and he said he was going to have to charge me more because I didn’t pay the rate for having 2 kids. I told him I put on the information correctly on Expedia and that was the rate I paid for. He starts asking me what my business in town is like it was an interrogation. The towels ended up having holes in them as well and I bought my own after that. The next day the front desk guy is standing in the hall with his hands on his waist staring at me leaving like he was trying to intimidate me. The new room still had cigarette burns on the beds and the chairs were so dirty and stained. One of the days I was there I left in the morning to grab food and left the do not disturb sign. Minutes after I left, house keeping was still knocking on the door. Makes me wonder if no one was there if they would have still entered. Last time there honestly.