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Sebastian at the reception was very caring and tried his best to solve our problems. People in the same situation should be aware of this, but we are very grateful to him. We came by car. There is a street parking system near the hotel, but it is quite expensive. Sebastian looked up a cheaper parking option for us. It was about 10 minutes away from the hotel by public transport, but he kindly explained in detail how to get back. There are a few steps at the entrance of the hotel, and the room we booked had no elevator, so we had to use the stairs. It was hard with a baby, a stroller, and two suitcases. However, Sebastian helped us every time, and he even checked with their sister hotel to see if there was a room with an elevator available. We were not used to European hotel conditions and had not researched enough beforehand. Even so, we truly appreciated Sebastian’s kind and humorous support

Uitzicht op de Munttoren vanaf de rivier. Nummer 1 in Amsterdam. Altijd ontspannend. Geweldig personeel.

室内は快適でゆったりと過ごすことができました

ホテルのスタッフの方が親切でした。午前中に荷物を預けに行ったところ、早めにチェックインさせていただくことができて助かりました。 トラムのdam駅の目の前なので立地も便利で、ホテルの外観も素晴らしかったです。

Good; near the tram station, be able to walk to Rijks Museum, comfortable bed and big bathroom (with jaccuzzi bath) Not so good; a bit far from the shopping areas and restaurants, very narrow stairs and difficult to carry big luggages to upstairs