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"Excellent! Friendly staff "

"Absolutely fabulous from start to finish. Love the place and the staff. "

"Clean room , nicely decorated, and staff friendly "

"Room spotless all staff friendly and helpful as usual"

"Debbie in reception was very helpful the room was very clean and all the staff were very friendly and helpful "

"Great location, room was huge and bed was very comfortable. The staff were all lovely. Would definitely stay here again if we return to Liverpool"

"I stayed in this hotel during a recent 2-day break to Liverpool, and I was very impressed by the standard of the property. Upon my arrival I was welcomed by a friendly receptionist who informed me that I'd been upgraded to a deluxe room, which was an unexpected surprise. With this upgrade I was given a voucher entitling me to 200% off food and drink purchased in the hotel throughout my stay. Needless to say that I took advantage of this offer and I'm very glad that I did, as the food and service in both the Seven Seas Brasserie and the Castaway Bar were second to none. It is with this in mind that I rate this hotel a 5/5 property and I will be back. "

"I don’t usually write reviews, but the staff here were so lovely that I wanted to. Everyone we met was very friendly and helpful, above and beyond what we would have hoped for. Everything was clean and the room was comfortable. Breakfast was good (and great bonus that kids eat free). The people really made it a great experience though, and they were particularly kind to our children, who were tired from travelling. "

"Room was spotless, staff where very friendly nothing to much trouble, had a great stay and will be back."