ルイス & クラーク ボート ハウス アンド ネイチャー センター周辺のホテル

「Hot tub needed cleaning.」

「Excellent!!!!」

「Close to historic St. Charles' main street with food and shops as well as close to the airport.」

「Awesome room」

「The hotel itself was great. We stayed in a suite and it was very spacious and comfortable. Staff was great! Did have an issue at the casino Sportsbook. If you make any bets on Sporting events, be aware you can only cash in your winnings from 1:00PM-9:00PM M-F. Weekend hours might be a little longer. Kiosks don’t pay out and the other cashiers won’t pay you. We had to leave the morning after I had won some bets so I had to go home all the way to Minnesota with a winning ticket. Can...

「it's in a great location but after paying for reservations.when checking in they require more money for stay, and checking out they it would take a week to get deposit back so we had to cut our stay time after going to the Dr.ive stayed at different properties by them and never had that much issues , we asked for easy get around room cause we are disabled and the bathtub shower was hard to get in and out of because the outside of tub is higher to step in and when you step in the tub ain't deep...

「ホテルはセントルイスの中心から車で20分ぐらいのところですので車がないと移動が大変かもしれません。ホテルはとても清潔で広さも十分でした。冷蔵庫はありませんでしたが、ホテル内のカフェがスターバックスと提携しているようで、コーヒーやラテを朝に飲むことができたのがすごくよかったです。」

「シャトルバスはなかなか来ない」

「Day or night, all staff members were very kind and helpful. They should be commended for their outstanding customer service.」

「Good 新しいだけあって非常に綺麗なホテル、快適。 Bad 受付の案内がやや不親切。コネクティングルームをリクエストしたら、コネクティングルームは無いとの回答も、実際はあって、予約した部屋タイプが繋がらないというだけであった。わかりにくいし、だったらHPに、コネクティングルーム可能な部屋のペアを記載してほしい。」

「I didn’t get the room I booked for and the room had bed bugs never again」

「Quite peaceful good location」

「文句なしに素晴らしいホテルです。空港シャトルも迅速で、午後５時半からのキックバックも大満足です。部屋もキレイでとても広く感じます。宿泊前の問い合わせも丁寧で、DRURYグループは最高です。」

「No I’m when I arrived, said sorry they have overbooked and they couldn’t honor reservation nor were they willing to help find somewhere else to stay.」

「I booked through Expedia and my card was charged in full for the stay at 5am the day of. Usually I’m not charged until I check in. I had to put my card on file for a cleaning hold charge. Woke up to a 4am alert that an additional charge for what looked like a nights stay was taken from my account. I asked front desk and was advised the nightly audit charged my card because of a flag “collect money from guest”. They did not take responsibility and told me to contact my bank. On a holiday weekend....

「Good」