This hotel is in a great location. The breakfast is the usual hotel breakfast which is ok at best. The hotel probably would be ok but we had a major problem. The air conditioning was out. The staff only stated turn the thermostat all the way down and that didn’t work. Some people got box fans. I wanted a refund so I could go somewhere else but they refused. This caused a horrible night of sleep. The staff only said sorry in the morning and that was it. I paid for a service I didn’t receive and the staff refused a reasonable solution. I will be submitting a charge back on my credit card.
Jeff
2025 年 6 月に 1 泊滞在
10/10
Very quiet!
Erika
2025 年 5 月に 2 泊滞在
10/10
Beautiful hotel and friendly staff
Nicholas
2025 年 5 月に 1 泊滞在
8/10
only issue was the elevator didn't always work. Having the breakfast is a vey nice plus.
Room and Bathroom were very pleasant and very clean.
Thank You
deborah
2025 年 5 月に 1 泊滞在
8/10
Great location. Poor elevator service.
Mark
2025 年 5 月に 1 泊滞在
10/10
Very nice property, comfortable clean room, friendly and helpful front desk clerk - would definitely stay again
Robert
2025 年 5 月に 1 泊滞在
10/10
Great place. Staff was wonderful!
Donald
2025 年 5 月に 1 泊滞在
10/10
Needs new mattress. Beds was uncomfortable. Lobby is beautiful and breakfast was great. Beautiful scenery. Front desk attendant was great very pleasant
Garry
2025 年 5 月に 1 泊滞在
10/10
Property was clean and well maintained. Daily breakfast was good. The hotel is close to shopping and dining options that are walkable.
Lacey
2025 年 5 月に 2 泊滞在
10/10
That it was in the historic district.
Karen
2025 年 5 月に 2 泊滞在
10/10
Clean and very comfortable beds and bedding
Kathleen
2025 年 5 月に 1 泊滞在
8/10
Zach
2025 年 5 月に 1 泊滞在
8/10
Matthew
2025 年 5 月に 4 泊滞在
10/10
Lisa Lynn
2025 年 5 月に 1 泊滞在
10/10
Lovely historical town. Hotel is in a great location so that we could walk to restaurants. We thoroughly enjoyed our walk along Nain Street and dinner at the Lewis and Clark restaurant.
Andrea
2025 年 5 月に 1 泊滞在
8/10
The hotel was very clean and staff was friendly. This hotel is on main street but it is still a lengthy walk to the shops and bars. One thing that was a little bit of a hassle was that there was only one elevator for the whole hotel. So it would sometimes be a long wait to be able to use the elevator. Which we would have been fine taking stairs for, but the only way to access the parking garage is with the elevator unless you go outside and walk around the hotel. Which again was fine most of the time, but was a bummer when it was raining. The only other thing that wasn't great was the bed; it was very hard and uncomfortable.
Katie
2025 年 5 月に 2 泊滞在
10/10
Location and garage parking. Easy to move in and around area. Beautiful setting,felt very safe.
Debra
2025 年 4 月に 4 泊滞在
6/10
Jocelyn
2025 年 3 月に 3 泊滞在
8/10
Central to historic St Charles. Nice and tidy room. We only stayed one night as a family of 5 and it was enough for us.