They have 3 pools. One was closed and other two have an occupancy limit so were not able to use any. Room did not come with complimentary water like it said. Nice coffee bar but also no complimentary coffee. One of the front desk workers was rude after us being there for an hour since expedia did not book our room. Water in bathroom kept clogging. I booked a premium suite with balcony and ended up with a deluxe and no balcony. They said they couldn’t do anything about it and expedia never answered my messages.
jessica
2025 年 5 月に 4 泊滞在
6/10 (普通)
Angel
グループ旅行
2025 年 3 月 7 日
良かった点 : 施設のコンディションと設備
気になった点 : 設備とサービス
The view was absolutely amazing but couldn't get any help with a broken hotub or any other issues kept being told I booked through Expedia and therefore needed to contact them. Good luck with that
Angel
2025 年 2 月に 3 泊滞在
2/10 (非常に不満)
Robert
家族旅行
2024 年 12 月 10 日
Robert
2024 年 12 月に 4 泊滞在
4/10 (不満)
Janice
カップルで旅行
2024 年 4 月 21 日
Looked like a crime scene happened on the carpet under the table. Balcony was not the cleanest. Was not aware no cleaning service because the property was privately owned. Didn’t find fresh towels til the night before we left. The fake wall of leaves was creepy as heck.
Janice
2024 年 4 月に 3 泊滞在
8/10 (良い)
Miodrag
小さなお子様連れの家族旅行
2024 年 2 月 26 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I had trouble checking in, since I wasn’t entered into the system properly for some reason. After a quick online chat with Expedia, it was resolved.