- Liked: Cleanliness, amenities, property conditions & facilities
- Disliked: Staff & service
The property is very nice and new. All the modern amenities. It has a nice lobby and an outdoor space for socializing. We were there during the COVID-19 scare & there were hardly any guests in the hotel. We were given a handout at check-in about the virus precautions, but nothing about the hotel TESTING THE FIRE ALARMS AT 9:30AM. I was traveling with 5 college-aged people who were still asleep at 9:30 and since there was nothing open in Las Vegas that we were missing, they were sleeping! I complained to the front desk people & they told me that they definitely told us about it because someone "personally put the note about fire alarm testing under every door" (except for our room 201, apparently). In addition to the unannounced fire alarm testing, I reserved the room weeks in advance with 6 people in our suite (using all the sleeping surfaces) and we had no bedding for the pull-out sofa & only had towels for 3. I am a Hilton Honors member & there MIGHT have been 20 total rooms booked that night. I really think they could have handled this situation better.