I stayed 8 nights at the Occidental Las Canteras in Las Palmas, Gran Canaria, and was quite disappointed overall. Several aspects did not meet the expectations of a four-star hotel. The handle on the sink kept falling off, and the shower flooded the bathroom floor every time we used it, requiring us to place towels on the floor constantly, which stayed damp throughout our stay.
The room had no windows to the outside—only a window facing the elevator, meaning anyone walking by could see directly into our space. Not only was there no view, but there was also virtually no natural light, which made the room feel even more cramped and gloomy. The room itself was very small, and overall, I would rate this hotel closer to a 2.5 or 3-star level.
That said, the staff were kind, helpful, and professional, and the breakfasts were very good. Their service was the highlight of the stay.