We knew before we stayed it would be a family focused resort, and it absolutely is. If you're looking for an all inclusive where your kids can be entertained and you can kick back this is for you. The hotel is dated and I wouldn't say it meets 5 stars, but the staff are friendly and it's located next to some great hikes and beaches.
Claire
2024 年 12 月に 3 泊滞在
10/10 (非常に良い)
Zivile
家族旅行
2024 年 12 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A really nice hotel, many things for children, many different pools, food was for every choice.
Right on the beach and near shops. We will be back!
Zivile
2024 年 12 月に 3 泊滞在
8/10 (良い)
Des
家族旅行
2024 年 10 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a nice stay at Gran Tagoro recently with my family. The hotel is great, rooms clean and staff friendly.
Food is ok, but got boring later in the stay, always the same at breakfast and lunch. We did not get dinner.
Des
2024 年 10 月に 9 泊滞在
8/10 (良い)
Beth
小さなお子様連れの家族旅行
2024 年 6 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great for kids and staff were all lovely
Beth
2024 年 6 月に 7 泊滞在
8/10 (良い)
Shailash
家族旅行
2024 年 5 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A good family vacation
It was a good family hotel, could do with other restaurants on site, 7 nights is more than enough and you probably want to eat out as the buffet can get very tired and their Italian restaurant on site can be difficult to book with having to be book 2 days in advance. There's adult only sections but naturally are close to children areas so felt bad as no doubt they heard many screaming kids.
The rooms were clean enough though expect dirty feet by the end of it, highly recommend the Merlin rooms if taking kids, definitely kept the little one entertained. All in all a good vacation with the family, 5 nights is more than enough to be honest, one final note for families, the baby club is not a baby club and instead is just a creche, we thought there would be organised activities but there was not for our 17 month old.
Shailash
2024 年 4 月に 7 泊滞在
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2024 年 3 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ci siamo trovate benissimo! Hotel perfetto per le famiglie. Buono in cibo e bella la struttura. Ci ritorneremo sicuramente.
宿泊されたお客様
2024 年 3 月に 7 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2024 年 2 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very good, attentive staff.
Good size rooms.
宿泊されたお客様
2024 年 2 月に 3 泊滞在
8/10 (良い)
Kavish
小さなお子様連れの家族旅行
2024 年 2 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
More of a 4* location, property is looking tired and restaurant food is average at best.
Kavish
2024 年 2 月に 4 泊滞在
8/10 (良い)
Pablo
家族旅行
2023 年 12 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bueno pero no tanto para familias
Todo bien en relación calidad precio, pero como puntos a mejorar el Spa, es pequeño y antiguo para un hotel tan grande, los horarios muy reducidos de el club infantil (de 11 a 13 y de 15 a 17), y la falta de animadores. Pls chicos /as hacían lo que podían pero hemos estado en hoteles bastante más pequeños pero con más personal y horas de animación
Pablo
2023 年 12 月に 4 泊滞在
6/10 (普通)
graham
2023 年 11 月 18 日
気になった点 : 施設のコンディションと設備
The room was very basic with barely any furniture
Good poor
graham
2023 年 11 月に 7 泊滞在
10/10 (非常に良い)
tommy
2023 年 10 月 29 日
tommy
2023 年 10 月に 7 泊滞在
10/10 (非常に良い)
Elizabeth
2023 年 8 月 8 日
Elizabeth
2023 年 7 月に 10 泊滞在
10/10 (非常に良い)
Steven
家族旅行
2023 年 6 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
You have to go!
We had the most amazing holiday, the hotel employees couldn't do enough to help and were incredibly friendly with out two young children. The evening entertainment was brilliant and the hotel facilities were exactly what we wanted.
The only slight bit of feedback would be that more vegan options at the restaurant would be great...but that's a very specific point and generally the food was great.
Steven
2023 年 6 月に 7 泊滞在
4/10 (不満)
Mirjana
小さなお子様連れの家族旅行
2023 年 5 月 22 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Es ist zu laut, das Essen war zum Teil verdorben oder nicht gut gewaschen (Salat) usw. Beim Pool wird nicht alles richtig geputzt, obwohl Leute so viel dreck täglich produzieren.
Mirjana
2023 年 5 月に 4 泊滞在
10/10 (非常に良い)
Katherine
2023 年 4 月 1 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing staff. All inclusive dining options got a little boring but a great location for kids
Katherine
2023 年 3 月に 5 泊滞在
6/10 (普通)
宿泊されたお客様
家族旅行
2023 年 3 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Super für kleinere Kinder, für ältere Kinder nicht zu empfehlen.
Wasser war nur im Adult only Bereich warm, kann man aber erst mit 18 nutzen. Babypool leicht geheizt und grosser Pool auch geheizt aber für im Winter zu wenig warm. Laute Musik am Pool.
Essen war gut.
Unser Familienzimmer war völlig im Schatten hatten nie Sonne.
宿泊されたお客様
2023 年 2 月に 7 泊滞在
8/10 (良い)
Khushdip
小さなお子様連れの家族旅行
2023 年 2 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely family resort , good for kids. Lift accessibility was limited and waited long for lifts to arrive.
Khushdip
2023 年 2 月に 5 泊滞在
6/10 (普通)
宿泊されたお客様
家族旅行
2023 年 2 月 17 日
良かった点 : 清潔度、スタッフとサービス
Not 5* food but great for kids
Staff were very friendly and service was generally very quick. Room and bathroom were large and clean but some decor throughout the hotel was a bit dated. We felt the facilities weren’t big enough for the number of potential guests. We didn’t have very good weather for most of our stay but there weren’t enough sun beds round the main pool when the sun came out. Kids club was great and they did a range of activities and mini disco every night - the staff were really enthusiastic and clearly cared for the children. Our 6 yr old daughter loved the slide pool. We were really disappointed with the food. There wasn’t much variety in the main buffet. No freshly cut fruit, some tinned fruit. Desserts were the same every day/night and weren’t replenished quick enough. We went to the Italian restaurant once and found our meal appalling (pasta too salty, starters sat out too long). We saw some evening entertainment which was fine. I wouldn’t say it was a 5* hotel.
宿泊されたお客様
2023 年 2 月に 6 泊滞在
10/10 (非常に良い)
christelle
2023 年 2 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
christelle
2023 年 1 月に 7 泊滞在
8/10 (良い)
Jason
家族旅行
2023 年 1 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice resort
Great holiday. We spent a week here and proved to be the right choice for us. Everything including the staff were excellent and the place was very clean considering they have so many to cater for. Only negative was 2 out of the 4 restaurants were closed so the main buffet area was congested at times. The adults area was shutdown during our stay as the pool needed maintenance but it would be unfair to criticise them for this. Overall we were very happy and would definitely go back.
Jason
2023 年 1 月に 7 泊滞在
6/10 (普通)
Georgette
カップルで旅行
2023 年 1 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved the staff everyone was so friendlythe location was perfect and walking distance to the beaches lively bars and great trails, and rooms were big and beautiful but this is what I didn’t like the food was horrible undercooked or overcooked so many kids putting there hands on buffet food. I believe they tried there best but food needs to improve. The drinks were bad as well you couldn’t get a decent drink except for the wine. I paid for all inclusive but ended up eating out every night and buying groceries.. I’m not sure I could stay here again I was dissapointed…..