Lake Pianozes

Location was perfect, service was amazing

The hotel is older and the furniture reminded me of my childhood bedroom set. I could open my window and basically look the gondolier in the eyes, which was kinda cool. At night though boats came and went pretty late and people were yelling and singing so it was a little loud. Once I got to sleep though it quieted down and I slept well. The bed was REALLY HARD. The location was in the middle of everything, restaurants and shopping everywhere, 5-10 minutes walk to everything. Breakfast was plentiful and you got as many made-to-order coffees as you could drink, which was nice. The breakfast room was quite small, but it did make for good conversation with other diners. The staff was top notch and helped with your every need and spoke very good English. There's a 24 hour desk, and that make it nice too. They arranged a pick up from right next to the train station by boat to the dock of the hotel so we didn't have to drag our bags across the cobbled streets and over bridges hoping we were going the right direction (google maps looses reception between buildings sometimes). They also arranged a boat to take us to the airport at 4 AM and both rides were timely...not cheap but VERY convenient. It was a very nice stay. The people were great and communicated well throughout the trip, thank you!

No air conditioning! So hot! The room never cooled off. Couldn’t keep windows open due to risk of birds getting in the room. Lowest bed I’ve ever experienced. Staff was great. Water taxi pickup on checkout day was great! Private transportation services can’t use their dock, only companies the hotel arranges. Breakfast hours started late for tourist with early tours.