4/10 (不満)
Jessica J.
2025 年 6 月 12 日
気になった点 : 清潔度
Disappointing Stay
Overall, I was very disappointed with my stay especially given the location and price we paid. Starting with the check in process, I was told my name was given to the front gate ahead of time so I could obtain a pass to get in for the duration of my stay. When we arrived, they didn’t have any of my information and wouldn’t let me enter. My friend and I attempted contacting the host in which there was no reply for a while. This process resulted in us having to wait for about an hour to get in. Next, when we checked in and were getting things settled, we immediately noticed a thick layer of dust everywhere (white, drywall dust and normal dust). The host did let me know ahead of time that there may be someone coming beforehand to fix the paint from where a leak had happened but it didn’t smell like paint. It did seem like the wall was sanded which resulted in the majority of the dust but it was EVERYWHERE! There was also pieces of food on the carpet and on the cooktop. We reached out to the host as soon as we noticed this and he ended up calling and speaking with my husband. He informed us that the painter unexpectedly came right before we checked in and must be what the dust was from. He did offer to send a cleaner back that afternoon, we however didn’t want our stay interrupted. He did refund our cleaning deposit. I just expected more to have been done as we spent at least an hour or so just cleaning surfaces and vacuuming so it was okay for my 10 month old to be able to crawl
Jessica J.
2025 年 5 月に 3 泊滞在