4/10 (不満)
Helen
2018 年 3 月 29 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Bad experience
I had a terrible experience in the apartment , the management were not professional, the staff did not knock before they entered my room.
On the wabsite was free wifi and free breakfeast ,
the wifi didnt workand breakfest was serve for one person while the booking is for two adult,
the manager never answered the phone called her several times,
I moved 4 times from one to the other,
Air conditional was not working ,the room was unbearably hot which inevitably cause an invasion of mosquitos and i woke up at 2am
they stop serving breakfest without any reason,
staff need more training
poor management.
staying the apartment was awful and mismanaged place to give it a wide berth.