Find hotels in Lacy, Santa Ana

"It’s a great location, and it looks like the hotel used to be spectacular, but it needs some investment in infrastructure and staffing. Great things: almost all of the staff were attentive and kind, Hanagi is an outstanding Japanese restaurant with delicious food and great service, the bar serves tasty drinks, and checking in was quick and easy. Not so good: the food in the Garden Court was mediocre, edible but not very tasty, and it was severely understaffed. Sunday around 10:30 we tried to get breakfast, there only were 2 servers, no host or manager to greet us. We waited 10 minutes for one server to write our name on a waiting list, we seemed to be at the top of the queue but she said it would be 30-40 minutes. We noticed about a dozen occupied tables, and more than 30 dirty tables. They need to get more workers in the restaurant! Housekeeping is once every three days; the bathroom drains had a foul stench of sewage that filled the room a couple of days, which they corrected after we asked. The thermostat buttons didn’t work well, had to push 4-5 times to adjust it, the automated parking system failed to scan our ticket more than half the time, the landscaping hadn’t been refreshed for several weeks so it all looked a little sloppy, the WiFi was worthlessly bad, and outside of the lobby the garbage bins were often overflowing. "

"Location of hotel is 5 star! Maintenance of rooms maybe a 3. But for price and location was not terrible. Walking distance to convention center but drove to downtown disney (had two 5 year olds with me so was kinda long walk). Garden walk is like a 2 min walk with a bunch of restaurants"

"Overall we had a pleasant stay here. My little one had a blast at the water park. Staff was very friendly and accommodating. Room was clean, beds were comfy. The only complaint I would have is that the bathroom has a motion sensor light that would sometimes turn off if there was no movement. I had it turn off on me while in the shower. It's about a ten minute walk from Disneyland which was also convenient. We would definitely come back and recommend this property."

"So close to Knottsberry farm and so cute inside."

"Room was clean and maintained. Thin walls, but that doesn’t bother me. 12-14 min walk to convention center, not bad at all. Dennys next door was a plus."

"Cute Hilton hotel. Great pool. Excellent location."

"This was a great option for a 2-day trip to Disneyland. Our room was very clean and looked updated within the past few years. Took us about 15 minutes to walk to Disneyland and an $8 Uber fare back one night when we were too tired to walk. The free parking is a rare find in that area. There’s also a Starbucks on your way to Disneyland. We would definitely stay here again for a budget friendly option. "

"Love the closeness and cleanniness of the room. Will definitely come back"

"The hotel room was outdated and not well maintained. Several lightbulbs were burnt out making the room poorly lit. The bathroom also had issues—the faucet/sink splashed excessive water, which made it inconvenient to use the toilet paper holder kept falling out. Overall, the condition of the room did not meet expectations."