Find all hotels by Best Western in Lackawanna, NY from ￥12,982

"no internet in room. wouldnt connect. called down but they said there was nothing they can do about it. it worked in lobby but not in room. "

"The hotel was absolutely lovely. The best parts of a hotel (privacy) and a Bed and Breakfast (personal touches) rolled into one location. The staff is extremely responsive and helpful. Would definitely stay here again. Some areas are definitely ready for a refresh but they do not detract from the overall experience. "

"Never again "

"The staff was awesome and even let us check out a little later after we were hungover from a concert. Would stay again!!"

"Great service will stop again "

"It was a bit underwhelming, definitely just a hotel to stay at for a day to two."

"The property was very dated and the rooms were not very clean. Also, upon arrival the staff was very unpleasant to work with and we arrived early with a noted early arrival check in time and they would not accomodate this and would not let us into our room until 4pm, which made us late to our reservations for a show at Sheas theater. They also placed a rather large hold on my credit card for incidentals that took almost a week to be returned to my card. We will not be staying here again in the future. "

"Very dated. AC/Heat Unit did not work. Shower would not get much past very warm."

"Pretty good hotel"