ラ レイナ ホテル

「I know it is winter in Santiago.But it is hard to believe that the room was freezing (around 16 C) even the aircondition had been turned on into Maximum temperature for the whole afternoon. Furthermore, the hotwater in the bath room was not working. After claimed, the room service brought me a electronic stove finally. But didnt get hotwater until next morning. 5 star hotel? No way.」

「立地、治安、レストランなど、申し分ありません。おすすめです。」

「掃除が行き届いており、非常に快適なホテルでした」

「The hotel is clean and modern and hotel staff was very attentive」

「サービスがとても良かった。」

「建物は古いが地下鉄駅に非常に近く、アルマス広場や市場には徒歩で、サンクリストバルの丘に地下鉄で簡単に行ける。 朝食ブッフェは良い品揃え。 部屋に有るコーヒーと紅茶は初日だけサービス、後は有料。説明が無いので注意。 サウナとプールが有利、必要な物は貸していて良い。」

「清潔かつLuxury！」

「Super clean , everything was shining! The toilet had bidet which was so modern that you felt like you are controlling an airplane! The toilet was warm and pleasant! The pressure of water was high. Location is perfect . Negative point was the view from window that opened to neighboring buildings which were very ugly but not hotel’s fault. The reception staff tried to charge me $120 dollars for 4 hours early check in but finally they agreed to let me check in early for $ 35 The breakfast was...

「Room fell short to my expectations, but it wasn’t terrible. Staff are very nice and friendly, especially Mr. Alfonso. Room was large, but you can tell that whoever designed it, the small details were not his strong side… No electricity sockets near the bad: they were too far from the bed, no regular cable will cover this difference, so impossible to be in bed, use your phone and be connected to the socket in the same time. Soap conditioners, are kind of falling from the wall near the sink. No...

「プールの水が冷たく泳ぐことを諦めた。温水プール にして欲しい。」

「部屋は清潔でサービスも良かった」

「Everything was excellent including the restaurant, incredible gluten free options.」

「ダウンタウンからは離れているが安全で、隣りにスーパーがあり便利。 パルケアラウコまで徒歩10分という点も良い。」

「Have never seen that causal style of reception like a small space with a couple of tables only. Could not recognize it when we checked in. Receptionists were however very pleasant and informative that made our stay comfortable」