La Horcajada Vacations from ￥432,904

Staff, especially Belen at reception, were very kind and accommodating. Hotel rather nice overall. My particular room had several bath fixtures that were loose and in need of repair. Shower head would not remain in fixed position. Sink drained slowly. With some attention to this, stay would have been very nice.

Yes, the room is kept and cleaned daily.

Urso Hotel Madrid is, without exaggeration, one of the best hotel experiences I’ve ever had. From the moment you arrive, the staff is simply unbeatable — genuinely warm, attentive, professional, and always one step ahead of your needs. You feel truly welcomed and taken care of at all times. The service is on another level: incredibly smooth, thoughtful, and consistently excellent. Every detail is handled with precision and care, making the entire stay feel effortless and luxurious. The hotel itself is stunning — elegant, beautifully designed, and impeccably maintained. Rooms are comfortable, quiet, and refined, offering the perfect balance between luxury and relaxation. And the location is unbeatable: right in the heart of Madrid, walking distance to the best restaurants, boutiques, cultural spots, and neighborhoods, yet peaceful and serene once you’re inside the hotel. Urso is not just a place to stay — it’s an experience. If you’re looking for excellence, comfort, and truly outstanding hospitality in Madrid, this is the place. I can’t recommend it highly enough and will absolutely be back.

Love the staff and the chocolate muffins in my room 🌲🌲🌲🌲 make me feel special