La Balme-les-Grottes Vacations from ￥311,733

Hotel was clean with friendly staff. Good value.

I had a small room. It was quiet and comfortable although the shower was practically in the toilet. Breakfast was very nice. I was allowed a late check out so I could finish some work. That was really helpful. Good location. Lively in the evening

Swimming pool not available. Advised to pay to go the sports facility next to hotel. Specialist swim attire was necessary there though. Room design funky but toilet was separate to the rest of bathroom and too far away from the handwash basin for hygiene purposes. Cleaner did not clean room on the Sunday despite sign up on room door. Breakfast options good but tables dirty. Super nice lady on reception but she seemed overworked. Generally, feels like 3 star attention to detail.

The property is at a great location for the middle of Lyon. Great access to cafe's, bars, and shopping. Quick walk across the Saone to Old Lyon. Restaurant located on site was very nice, we had the buffet. We were also able to store luggage and even use the bathroom as we walked around after checkout. Highly recommend.

The minute we walked in my wife tried to close the bathroom door and a piece of metal fell on her head. They gave us another room. Other than that, everything else was fine. Staff was friendly and helpful. The room they gave us was comfortable enough.