ラ アルタグラシア ホテル

「I stayed there last September and this hotel charged deposit by mistake. I sent email to hotel a few time about refund the deposit, but never replied at all. I stayed this hotel again last week so that I brought the proof of deposit, which was deducted from my credit card. Reception of this hotel said they will check the situation. Then I returned to the reception to hear the result, and receptionist said it will refund soon. However deposit was never refund at all. Seems like this hotel...

「Friendly staff, convenient location」

「Highly recommended, the hotel right on main road easy to find nice and clean」

「Excelente servicio y hospitalidad」

「Nice」

「Good hotel」

「En el cento de la Zona Colonial」

「Very nice」

「場所が不便（わかりずらい）。　ホテルのロビーのスタッフは皆不愛想。」

「Nothing」

「Great location」

「Excelente」

「This hotel saved my life. I made a last minute reservation at midnight after the AC at the hotel were I was stopped working and they were unable to fix it. The staff was always very friendly and willing to help, everything was very clean and the check in and check out was so smooth. 10 out of 10」