Comfort and amenities were good and we enjoyed are stay. Fire alarm went during one of the mornings and there was no one at the front desk to provide guidance/answers. We did receive an apology letter later.
NADEEM
2025 年 5 月に 4 泊滞在
8/10
The location is wonderful. I travelled with my 11yr old daughter and we felt very safe walking around. There are a couple great restaurants within walking distance.
We stayed in the Hello Kitty room. The size is fantastic, the free gifts are cute, and the kitchen and laundry facilities in your room is a great addition. My only comment is that the carpet and Dango chairs have stains on them, could use a good steam cleaning. The carpet near the lobby as well.
Melissa
2025 年 5 月に 2 泊滞在
8/10
We enjoyed our stay. We had a tiny room but was all we needed. We thought all the rooms were themed but they are not. Would stay again as the location was great for our needs.
Jael
2025 年 5 月に 3 泊滞在
8/10
Brooke
2025 年 4 月に 4 泊滞在
10/10
It was a wonderful stay. Just a little bit tight space. But nice bed and bathroom.
Yukiko
2025 年 4 月に 3 泊滞在
8/10
sundeep
2025 年 2 月に 2 泊滞在
4/10
Yuen Ching
2025 年 2 月に 2 泊滞在
8/10
- The staffs are details and can communicate well, so you get the information you need to know.
- the facilities are clean and functional (this is helpful) except for the wifi and air-con heater.
- have problem to access the wifi after mid-night, worse off it was totally not available for connection on my last night. As I need to work on my laptop at night, this is an issue for me.
- air-con heater in the main room have problem keep the warm even running for few hours.
TONG SAN
2025 年 1 月に 4 泊滞在
10/10
We arrived early as it was our only day in Kyoto but the reception staff were amazing and let us leave our luggage securely with them while we explored Kyoto and provided a shuttle to accommodations.
Samantha
2024 年 11 月に 1 泊滞在
10/10
Stayed in a Hello Kitty room which was gorgeous. The room had a lot of space. The beds were comfortable. Liked having a washing machine. It is a short walk to Kyoto station.
Sally
2024 年 10 月に 2 泊滞在
10/10
Wir hatten ein Apartment für 2 Erwachsene und 2 Kinder.
Das Apartment war sauber und gut ausgestattet. Sogar mit eigener Waschmaschine. Waschmittel war auch vorhanden. Personal spricht sehr gut englisch.
Ingalouise
2024 年 8 月に 3 泊滞在
6/10
Bed was Very hard and very small pillows. room was very small and they tried to cram to much furniture into it. it was impossible to sit in chairs and couch. just dumb.