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Kyoto Villa Soundの概要

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Rating 5 - Excellent. 0 out of 2 reviews
5 - Excellent 0%
Rating 4 - Good. 0 out of 2 reviews
4 - Good 0%
Rating 3 - Okay. 1 out of 2 reviews
3 - Okay 50%
Rating 2 - Poor. 0 out of 2 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 2 reviews
1 - Terrible 50%




Staff & service




Property conditions & facilities

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is total cheating
It is not a hotel. Just some guy who is trying to make some money by letting out his little "apartment" if so called, in a very crowded old small lane in a cluster of old wooden houses. The Japanese guy does not show up, and can speak very little English on the phone when called. He obviously knows that his little apartment is not a hotel at all. The free car parking is a joke - metered car park on the street. I was very upset Expedia obviously did not examine the self claimed hotel at all. We waited for hours and no one showed up. We ended up calling Expedia for help from Japan (lucky we did set up international roaming before we left U.S.), and after hours of talking and waiting, Expedia found a nearby hotel for us, and gave us $100 break for two rooms (we have four people traveling together), when we thought Expedia should simply paid the whole thing. It was a terrible experience

3/5 Okay

Happy face iconLiked: Staff & service
整體不太差,附近週圍好有特色、方便,只是有少許不似預期。而電話號碼當地汽車GPS 搜尋不到,我們用了幾小時尋找,加上入住前溝通出現少許問題,差些令屋主以為我no show

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