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Kyoto Hotel Okura

Photo gallery for Kyoto Hotel Okura

Featured Image
Indoor pool
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Overview of Kyoto Hotel Okura

Kyoto Hotel Okura

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
604-8558, Kyoto, Kyoto, 604-8558 Kawaramachi-Oike,Nakagyo-ku

Explore the area

  • Popular LocationKawaramachi7 min walk
  • Popular LocationNishiki Market10 min walk
  • Popular LocationKyoto University13 min walk
  • AirportOsaka (ITM-Itami)41 min drive

Choose dates to view prices

About this area

Kyoto

Kyoto Hotel Okura is located in Central Kyoto, a neighborhood in Kyoto, and is in the city center and near a metro station. Kiyamachi Street and Teramachi Street are local landmarks, and travelers looking to shop may want to visit Pontocho and Kawaramachi. Traveling with kids? Consider Kyoto Municipal Zoo, or check out an event or a game at Nishikyogoku Athletic Stadium. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's convenience to public transportation: Shiyakusho-mae Station is just steps away and Sanjo Keihan Station is 8 minutes by foot.

What's nearby

  • Kawaramachi - 7 min walk
  • Nishiki Market - 10 min walk
  • Kyoto University - 13 min walk
  • Kyoto MINAMIZA Theatre - 14 min walk
  • Rokakkudo Temple - 16 min walk

Getting around

  • Shiyakusho-mae Station - 1 min walk
  • Sanjo Station - 7 min walk
  • Kansai Intl. Airport (KIX) - 82 min drive

Restaurants

  • Irifune – Restaurant offering Japanese cuisine. Serves breakfast, lunch, and dinner daily.
  • Pittresque – Restaurant offering French cuisine. Serves lunch and dinner daily.
  • Orizzonte – Restaurant offering American cuisine. Serves breakfast daily.
  • Tokiwa – Serves lunch and dinner daily.
  • Toli – Serves lunch and dinner daily.

About this property

Kyoto Hotel Okura

Family-friendly Kyoto hotel in Central Kyoto with 5 restaurants
Along with 5 restaurants, this hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite. All 321 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as refrigerators and coffee makers. Guests will also find free WiFi, free wired Internet, and TVs.
Kyoto Hotel Okura offers 321 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 3267 per person
  • 5 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Pay movies
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers (weekdays)
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
This property’s breakfast is currently served as a set menu. Buffet service is suspended.
Guests must be age 20 to stay in a smoking room.
This property's train station shuttle is not available until further notice.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective October 1, 2018. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Pool fee: JPY 3300 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: JPY 3267 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Kyoto Okura
Hotel Okura Kyoto
Kyoto Hotel Okura
Kyoto Okura
Kyoto Okura Hotel
Okura Hotel Kyoto
Okura Kyoto
Okura Kyoto Hotel
Kyoto Hotel Okura Hotel
Kyoto Hotel Okura Kyoto
Kyoto Hotel Okura Hotel Kyoto

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 641 out of 992 reviews
5 - Excellent 65%
Rating 4 - Good. 277 out of 992 reviews
4 - Good 28%
Rating 3 - Okay. 52 out of 992 reviews
3 - Okay 5%
Rating 2 - Poor. 14 out of 992 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 992 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. Staff are in general very good. I saw a poster of some talk scheduled this month in the lobby, which turned my motor totally off. This would have to do with my personal political convictions, so should not affect my assessment of the hotel--but it might have just a tiny bit. I noted the difference in the way one staff greeted a male guest and a female one, which is not unusual but annoying because it is probably unintended. Security seemed good, but I got somewhat lost after going for breakfast and then trying to get back to my room. I would have liked to be informed perhaps on my way out of the restaurant??? The food was excellent as was their coffee although quantity-wise, it might not be enough for a non-Japanese.
Stayed 1 night in May 2021

5/5 Excellent

Stayed 2 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply fabulous!
A wonderful hotel with stunning views to the east towards Higashiyama. Lots of great restaurant choices; quality suberb. The staff couldn't have been more helpful. The hotel leads directly down to a subway station for convenience but there's also a handy shuttle that takes you to Kyoto station which is about a twenty minute drive away. The Okura will definitely be my choice when I return to Kyoto!
Stayed 2 nights in Mar 2020

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel and Central Location
Overall good stay, the twin rooms are a bit small but are okay for a solo person if you don't need any frills. Service was overall pretty good and the staff were rather nice and accomidating; they were nice people at the hotel. I had some minor issues but overall the hotel is worth staying at.
Stayed 1 night in Mar 2020

1/5 Terrible

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020