Kushiro Vacations from ￥51,954

Smile Hotel is a good standard with comfortable rooms and friendly staff. The laneways behind are interesting and fun for Izakaya but Kushiro central city is no longer busy and very run down.

The whole hotel is very dated. It seems like all they did was to renovate the lobby, so it looks new modern shiny, whereas the rooms are left in the 80s/90s era. We had one of the big rooms, with tatami and also a supposed double bed. The bed was not comfortable at all, and way too small for 2 persons. We ended up sleeping on the futons in the tatami section of the room on the second night. Staff wasn't rude, but not friendly like we will expect of the typical Japanese hospitality. The onsen is huge, but really badly maintained. It's a pity, as there is so much potential at this onsen. One thing to note though - many of the hotels/inns in Teshikaga seems to be pretty old and run-down too. So this might just be one of the better ones already.

I love dinner and the onsen. The staffs are polite and very kind : ) If I come back again I hope to see the red carpet, It ‘s good view.

Overall a pleasant and friendly place, kept pretty clean with decent facilities. They lost a star because the fridge was rank and the kitchen very basic. Overall a good stay, but a little expensive for what was on offer.