Kurume Vacations from ￥41,880

check-in process was a bit confusing, like we had to call the host to be checked-in but that’s okay, the place itself was quiet and cozy. 10 minutes walk to the bus, only down the street from a lawson.

Room was clean, one of the smaller rooms we have stayed in Japan, quite expensive for how basic and dated the room was. Great views over the city. Breakfast very basic with limited choices.

Check in process was a bit challenging. You are given a code to unlock the door to the property a day or two before check in. When we put the code in, it didn't work. Needed to call the number that was listed to see what we needed to do. Needed to hold a button down for about 10 seconds before unlocking. Once finally checked in we noticed there was no washer/dryer in the room. If you look at the pictures in Expedia for the specific room, it looks as if the washer/dryer is in the room. However, when we checked with property, they said it's just one community washer/dryer. Luckily, when we needed to use it was available, just not convenient. However, the location of this hotel is pretty convenient and in a quiet neighborhood. It's in a very narrow street so taxi/uber drivers had a difficult time finding location. I would recommend using a hotel toei which is on side street as your location for pickup. Area is very walkable. There's a 7-11 and Lawson's within a 5 minute walk from property. Also many restaurants.

The room wasn't as clean as should be and the space for luggage was extremely limited. The area was great with delicious restaurants very close and good shopping within walking distance. The AC worked well to cool the room.

The blanket is smelly and the beds are very small. The room is not possible to accommodate 8 adults and 4 kids as indicated ( only 2 queen sized beds and 4 small sized single beds). Besides, only one toilet and washroom was available. It took hours for us to take term bathing every night. Check in is very uneasy. The check-in ID was incorrect, and the operator can hardly communicate in English. Tissue ran out on the second day, but no refill was available. Don’t know how to dump the garbage, and no instruction. Our garbage bin was full for the whole time. We stayed fours nights with 6 adults and 4 kids. It was very crowded and uncomfortable. This room is extremely over-priced, given the space, zero facility and no refill or cleaning on everything. Disappointing!