Kurume Arena

Friendly staff and convenient

An excellent hotel to stay and good location.

Well the bed was comfy, and the sheets were warm. However when I checked in to my room, there were strands of female hair on the floor in which I informed the front desk and they sent someone to vacuum immediately. Unfortunately I did not check the bed and found one strand of long female hair on the bed. I did also complain about the loud buzzing sound the mini fridge and I assume there was nothing they could do about it. Other than that, the location of the hotel was in a good spot to go to multiple konbinis as well as a train station. What could be improved in my opinion is the cleaning staff. I would also like to note that out of the 5 hotels I’ve stayed at this month, your hotel was the only one who did not help me fill out the luggage forwarding sheet. Of course I’m not entitled for them to fill it out for me, but it would have been a nice gesture.