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"Na"

"The staff is not as helpful beyond the check in and checkout process. I’ve stayed at a few APAs and this location was challenging in comparison. Also no one in Japan can reach them. The phone number would repeated end in an empty dial tone. We had Yamato employees as well as airline employees dial so it was not a tourist issue. "

"Very friendly staff and close to the jr station. Spacious room, and an excellent breakfast buffet."

"It was very conveniently located (just connected to a train station!) and the room was clean and spacious for the comparables. I also really loved that the direct airport bus services (both Narita and Haneda, but only to the airport) are 1 minute walk from the hotel. That was a huge advantage."

"One of the best hotels by far I have been to "

"Very close to the station, excellent amenities in or close to the property. Staff was efficient and friendly. Room turndown service everyday was awesome. We really enjoyed our stay and highly recommend this property when visiting Tokyo. Bonus that Omiya is a Shinkansen station 🙌"

"A compact but very comfortable room, with high standards of accommodation, extremely clean and pleasant! Very convenient location near the train station and a large selection of restaurants, and close to the Crea Mall shopping street, which leads straight to the historic Koedo district. Wonderful!"

"It’s a nice hotel overall. The room is quite small/tight, but I guess that’s the norm in Japan. Besides that, it’s in a good location with a train station right next door. The staff are very nice. They also have traditional Japanese baths which I unfortunately didn’t have time to use, but that’s a huge plus! The free breakfast was decent. Overall, I enjoyed my stay and I’d recommend it to others when visiting the Tokyo area"

"Staff good"