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Turowka Hotel & Spa

Photo gallery for Turowka Hotel & Spa

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Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
LCD TV
LCD TV

Overview of Turowka Hotel & Spa

Turowka Hotel & Spa

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
32-020, Lesser Poland, Wieliczka, Ul. Zeromskiego 1

Explore the area

  • Popular LocationSalt City5 min walk
  • Popular LocationWieliczka Salt Mine9 min walk
  • Popular LocationSaltworks Castle11 min walk
  • AirportKrakow (KRK-John Paul II - Balice)16 min drive

Choose dates to view prices

About this area

Wieliczka

Located in Wieliczka, Turowka Hotel & Spa is connected to a shopping center. Wieliczka Salt Mine and Plaszow Concentration Camp are local landmarks, and travelers looking to shop may want to visit Main Market Square and Park Handlowy Zakopianka. Traveling with kids? Consider Florianska Street and Jordan Park. Spend some time exploring the area's activities, including skiing, ski runs, and ski lifts.
Visit our Wieliczka travel guideOpens in a new window
Map

What's nearby

  • Salt City - 5 min walk
  • Wieliczka Salt Mine - 9 min walk
  • Saltworks Castle - 11 min walk
  • University Children’s Hospital of Krakow - 6 min drive
  • Plaszow Concentration Camp - 8 min drive

Getting around

  • Wieliczka Station - 4 min walk
  • John Paul II - Balice Airport (KRK) - 16 min drive

About this property

Turowka Hotel & Spa

Family-friendly hotel connected to a shopping center in Wieliczka with full-service spa
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Turowka Hotel & Spa offers 53 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.
Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Languages spoken

Belarusian, English, Italian, Polish, Russian, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Roundtrip train station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: PLN 45 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Turowka

Things to do

  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (3972 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable/satellite channels
  • LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children 4 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for PLN 120 per day
Cribs (infant beds) are available for PLN 45 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 45 per person (approximately)
  • Airport shuttle fee: PLN 130.00 per vehicle (one-way)
  • Crib (infant bed) fee: PLN 45 per day
  • Rollaway bed fee: PLN 120 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property

Property is also known as

Turowka
Turowka Hotel
Turowka Hotel Wieliczka
Turowka Wieliczka
Turowka Hotel Spa
Turowka Hotel & Spa Hotel
Turowka Hotel & Spa Wieliczka
Turowka Hotel & Spa Hotel Wieliczka

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 193 out of 282 reviews
5 - Excellent 68%
Rating 4 - Good. 75 out of 282 reviews
4 - Good 27%
Rating 3 - Okay. 11 out of 282 reviews
3 - Okay 4%
Rating 2 - Poor. 3 out of 282 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 282 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building. Close to the Salt mine museum. Staff is friendly and always trying to help. Enjoyed our short stay very much. Plan to return soon.
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Jan 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with friendly staff and a great restaurant. About a 10 min walk to the mine. WiFi was not strong enough for work calls unfortunately and the pool area is a bit tired and could do with being repainted and some ventilation added!
Stayed 5 nights in Jan 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
We had a great stay with my family. The pool, jacuzzi, saunas and salt room was amazing and exactly what we needed!
Stayed 2 nights in Dec 2021

5/5 Excellent

Stayed 2 nights in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful trip
Very enjoyable and relaxing break.
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great płace close to salt mine
Very comfortable rooms, nice pool and good restaurant
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere was opulent but not overwhelming. The staff have got service down to an art.
Stayed 1 night in Jul 2021

5/5 Excellent

Stayed 1 night in Jun 2020