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Hotel Indigo Krakow - Old Town, an IHG Hotel

Photo gallery for Hotel Indigo Krakow - Old Town, an IHG Hotel

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Terrace/patio
Terrace/patio
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Hotel Indigo Krakow - Old Town, an IHG Hotel

Hotel Indigo Krakow - Old Town, an IHG Hotel

4.0 star property

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
31-150, Krakow, Filipa 18

Explore the area

  • Popular LocationMain Market Square10 min walk
  • Popular LocationHoly Trinity Church15 min walk
  • AirportKrakow (KRK-John Paul II - Balice)32 min drive
  • Popular LocationWieliczka Salt Mine34 min drive

Choose dates to view prices

About this area

Krakow

Hotel Indigo Krakow - Old Town, an IHG Hotel is located in Krakow City Centre, a neighborhood in Krakow, and is near a train station. Blonia Park and Park Decjusza are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Main Market Square and Florianska Street. Looking to enjoy an event or a game while in town? See what's happening at Wisla Stadium or Tauron Arena Kraków. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Krakow Barbican - 4 min walk
  • Florian's Gate - 5 min walk
  • Main Market Square - 10 min walk
  • Holy Trinity Church - 15 min walk
  • Wieliczka Salt Mine - 34 min drive

Getting around

  • Krakow Glowny Station - 12 min walk
  • John Paul II - Balice Airport (KRK) - 32 min drive

About this property

Hotel Indigo Krakow - Old Town, an IHG Hotel

4-star Krakow hotel in Krakow City Centre, near Main Market Square
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a rooftop terrace are onsite. Change of towels is available on request.
Hotel Indigo Krakow - Old Town, an IHG Hotel offers 56 accommodations with minibars and safes. Beds feature premium bedding. Satellite television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

Languages spoken

English, German, Polish, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Offsite parking within 66 ft (PLN 60 per day); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: PLN 70 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Filipa 18

Things to do

  • 24-hour fitness center
  • Golfing
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space (904 square feet)
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bathtub
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 1.80 per person, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 70 per person (approximately)
  • Airport shuttle fee: PLN 110 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 110 (one-way), (from 14 to 17 years old)
  • Nearby parking fee: PLN 60 per day (66 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Indigo Florian Gate
Indigo Krakow Florian Gate
Hotel Indigo Florian Gate
Hotel Indigo Krakow Old Town
Indigo Krakow Old Town, An Ihg
Hotel Indigo Krakow - Old Town, an IHG Hotel Hotel
Hotel Indigo Krakow - Old Town, an IHG Hotel Krakow
Hotel Indigo Krakow - Old Town, an IHG Hotel Hotel Krakow

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 152 out of 194 reviews
5 - Excellent 78%
Rating 4 - Good. 39 out of 194 reviews
4 - Good 20%
Rating 3 - Okay. 3 out of 194 reviews
3 - Okay 2%
Rating 2 - Poor. 0 out of 194 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 194 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, go there.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at the hotel. The rooms were clean, well laid out and facilities as described . The staff were friendly, courteous and helpful. The location was very convenient being near enough for a short walk to the main square, railway station and Krakow shopping mall, but far enough away so that we weren’t disturbed by late night revellers. We will certainly look to stay here again on our next visit to Kraków
Stayed 4 nights in Apr 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, friendly staff. Breakfast was ok, but not worth the 13 Euros
Stayed 3 nights in Mar 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Mar 2022

5/5 Excellent

Stayed 2 nights in Feb 2022

5/5 Excellent

Stayed 3 nights in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and really comfortable
Beautiful hotel. Very well located for both the old town and the bus & rail stations. Staff were great, the breakfast was tasty and the rooms were very comfortable with design inspiration from local artists. Highly recommended.
Stayed 3 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all chef, guy was awesome, really funny ,soft spoken and his food was delicious. And hotel was really nice, staircases, elevator, room . Stuff was very polite and helpful
Stayed 3 nights in Dec 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near old town. Staff were friendly and super helpful. I would certainly stay here again when visiting Krakow. What a wonderful town!
Stayed 4 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Just got back from a weekend staying at Hotel Indigo. Perfect location really close to the old town and main square a few minutes walk. Staff were so helpful and really accommodating to our needs. Room was beautiful for the price probably one of the best I’ve ever stayed in! Clean and bed was insanely comfortable. Would definitely recommend.
Stayed 2 nights in Nov 2021