Kozani Vacations

"As a seasoned traveller, I have never experienced such bad service from management. A complete lack of communication, examples..breakfast times were changed and not advised on check-in. We were blamed for not advising them what time we would arrive for breakfast, regardless of set breakfast times. I can't rate the breakfast, not worth the additional cost, many local cafes offering a great breakfast. Not advised on parking rebates, as a result we paid the full price, management stated we should...

"My Stay at the ark was fantastic, Had an issue with the TV not having channels and the receptionist had a maintenance man there within the hour. Rooms are fantastic AC was quiet :) and parking lot right outside the building. Will definetly be a return customer. Check in was also seemless got a message with codes for front door and room key lockbox if arriving after hours."

"A beautiful hotel in a scenic mountain village - truly special. Kind and helpful housecleaning and hotel/bar staff and lots of wonderful cafes and restaurants just steps away. Highly recommend!"

"Great and very helpful staff. Well-looked-after, clean and comfortable hotel. Pool was paradise."