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The Palace Hotel Kota Kinabalu

4.0 star property
Hotel with free parking, near Imago Shopping Mall

Choose dates to view prices

The Palace Hotel stands in downtown Kota Kinabalu, offering a garden setting and convenient poolside bar. Travelers appreciate the relaxation options at the sauna and steam room, along with practical amenities like dry cleaning and laundry services.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Room service
  • Parking included
The current price is ￥9,812
￥12,282 total
includes taxes & fees
Nov 4 - Nov 5

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Room(No Window)

1 bedroom, minibar, in-room safe, desk

Standard Room(No Window)

  • Sleeps 2

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

  • Sleeps 2

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

View all photos for Palace Suite

1 bedroom, minibar, in-room safe, desk

Palace Suite

  • Sleeps 2

View all photos for Palace Suite

Palace Suite | 1 bedroom, minibar, in-room safe, desk

Palace Suite

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 6 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
88100, Sabah, Kota Kinabalu, No. 1 Jalan Tangki, Karamunsing

What's nearby

  • Imago Shopping Mall - 8 min walk - 0.7 km
  • Centre Point - 8 min walk - 0.7 km
  • Gaya Street Sunday Market - 18 min walk - 1.5 km
  • Suria Sabah Shopping Mall - 2 min drive - 1.8 km
  • Jesselton Point Ferry Terminal - 2 min drive - 2.2 km

Getting around

  • Tanjung Aru Station - 5 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪KFC - ‬4 min walk
  • ‪Recipes House - ‬3 min walk
  • ‪Nasi Ayam Singapore - ‬3 min walk
  • ‪Siti Selera Sup Ikan Tomato - ‬3 min walk

About this property

The Palace Hotel Kota Kinabalu

Hotel near Imago Shopping Mall
Consider a stay at The Palace Hotel Kota Kinabalu and take advantage of a poolside bar, a terrace, and a garden. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Tangerine Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool and a children's pool, along with sun loungers
  • Free self parking, plus extended parking (surcharge)
  • Buffet breakfast (surcharge), a gift shop, and concierge services
  • A TV in the lobby, barbecue grills, and a 24-hour front desk
Room features
All 150 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • 2 bathrooms with rainfall showers and bidets
  • 32-inch LCD TVs with satellite channels
  • Separate dining areas, refrigerators, and coffee/tea makers

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Outdoor pool

Hyatt Regency Kinabalu

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  • Kids pool
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 1,003 reviews
The price is ￥12,899
￥14,299 total
includes taxes & fees
Nov 4 - Nov 5
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Extended parking on site (MYR 40 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 40 for adults and MYR 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tangerine Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 2 private bathrooms
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 150
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 40 for adults and MYR 20 for children
  • Extended parking fee: MYR 40 per night
  • Early check-in fee: MYR 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Palace Hotel Kota Kinabalu
Palace Kota Kinabalu
The Palace Hotel Kota Kinabalu Sabah
The Palace Kota Kinabalu
The Palace Hotel Kota Kinabalu Hotel
The Palace Hotel Kota Kinabalu Kota Kinabalu
The Palace Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Does The Palace Hotel Kota Kinabalu have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Palace Hotel Kota Kinabalu?

As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at The Palace Hotel Kota Kinabalu on Nov 4, 2025 start from ￥9,812, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Palace Hotel Kota Kinabalu pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Palace Hotel Kota Kinabalu?

Self parking is free at this property; nearby parking is also free.

What time is check-in at The Palace Hotel Kota Kinabalu?

Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in is available for a fee of MYR 150 (subject to availability).

What time is check-out at The Palace Hotel Kota Kinabalu?

Check-out is at noon.

Where is The Palace Hotel Kota Kinabalu located?

Located in Downtown Kota Kinabalu, this hotel is within 1 mi (2 km) of All Saint's Cathedral and Imago Shopping Mall. Kompleks Karamunsing and Kompleks Asia City are also within 10 minutes.

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Reviews

The Palace Hotel Kota Kinabalu Reviews

7.8

Good

7.8

Cleanliness

6.8

Location

8.2

Staff & service

8.2

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 92 out of 331 reviews
Rating 8 - Good. 140 out of 331 reviews
Rating 6 - Okay. 71 out of 331 reviews
Rating 4 - Poor. 24 out of 331 reviews
Rating 2 - Terrible. 4 out of 331 reviews

Reviews

10/10 Excellent

Wouter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Kota Kinabalu

Great place to stay with nice pool and good breakfast. Bell sound of the elevator in the hall close to our room was the only thing up for improvement.
Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Excellent staff service and very polite attentive staff. Excellent breakfast. Environmentally attentive. All at an excellent price range. Highly recommended and will stay there again whenever I am in that area.
Stayed 4 nights in Nov 2022

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Hotel bastante nuevo, no muy lejos del centro. Personal muy agradable. Zumo del desayuno muy aguado. Bonita piscina.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marga indraswari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel to start the year 2024! The service was great. The staff were super polite and friendly. The room was vast and I added with a rollaway bed without any issues - still very spacious. There’s free breakfast too. Near shopping complex just this one focused more on electronic products. Not something tourists will want to buy. Haha. Overall, I will stay in this hotel again. ❤️

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet items get changed every few days or so, that way it's not always the same food to pick from, which is nice. We had a minor issue with our room and the hotel offered us a different room late one night. Very good hospitality!
Stayed 2 nights in Nov 2023

10/10 Excellent

Muhamad Firdaus bin

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Only the toiletries is not refresh / change if you stay 3D 2N. This can be improve. Overall service, room, breakfast are 5 star
Stayed 2 nights in Jun 2023

6/10 Okay

Chun Wai

Liked: Cleanliness, staff & service, property conditions & facilities
如果保留接駁巴士更加方便
Stayed 4 nights in May 2023

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Property is being renovated but you do not hear any loud noises. Staff are friendly. Nice natural surroundings.

10/10 Excellent

Agus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surely will stay in this hotel again. The room is clean & comfy. The staffs are friendly & helpful too. Breakfast can be improve and services are good anyway. Kids enjoy the pool and nothing that we need to complaint about. Keep up the good services!

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only spent one night but I found this hotel very good. They wanted to upgrade us to their best room, but gave a weird look when we requested twin beds. That gave me a chuckle. This hotel would be one of my top choices to stay.
Stayed 1 night in May 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
the breakfast is not enough for us... and didn't have much choice...
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant.

Favourite hotel while in KK. Spacious room, variety choices of breakfast, friendly hotel staffs..
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
水はけが少し悪いです…
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Property conditions & facilities
OK except the breakfast spread was limited
Stayed 1 night in Feb 2020

6/10 Okay

Robert Duncan

This hotel is for Chinese tourists. 99 percents of the guest were Chinese. The breakfast buffet was good and the gym is decent.
Stayed 2 nights in Jan 2020

10/10 Excellent

Yueh Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

物超所值

這是第二次入住 飯店鬧中取靜 乾淨舒適 泳池棒 因房型有含早餐但提早退房需凌晨趕飛機還是有備餐盒給我們 粉貼心
Stayed 1 night in Jan 2020

8/10 Good

Niran, Kuala Lumpur

Liked: Staff & service
Exterior looks spruced up. Rooms are adequate. However special touches makes up for any deficiencies. Fruits, cookies, welcome drink to name a few.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Very Convenient location but old hotel.
Stayed 2 nights in Dec 2019

2/10 Terrible

KINAM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙박장소에 개의치않는 여행 동행자가 우겨서 예약을 하긴 했지만 진짜 최악의 방 일단 제가 숙박한 방은 지하였는데 에어컨을 완전 추울 정도로 틀지 않으면 냄새 때문에 잠을 잘 수가 없었구요. 공사를 하는지 아침에는 소음때문에 자동 기상했어요 방에서는 와이파이 터지지도 않고 심지어 캐리어 쌀때 큰 바퀴벌레가 나왔는데 늦게 여자직원 두명이 빗자루와 쓰레받이 들고 와서 제 가방과 짐 발로 차면서 웃으면서 잡은 후에 미안하다는 말도 없이 나갔습니다. 체크아웃하는 날 캐리어와 백팩을 맡겼는데 직원 실수로 바닥에 내동댕이... 아무도 떨어진 가방을 줍거나 캐리어를 세울 생각을 안해서 제가 화가 나서 쳐다보니 역시 미안하다는 말도 없이 괜찮다고 하더군요 뭐가 괜찮다는건지.... 코타키나발루에 호텔은 저렴하니 첫날 늦게 도착하셔도 괜찮은 호텔로 가세요 ㅜㅜ
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Christmas decorations
Stayed 1 night in Dec 2019

10/10 Excellent

Dmaz, Tawau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palace Hotel is my favourite place to relax. The breakfast is so heaven, many choices and very delicious.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店比较舊,保養得好價格平,但設施齊全,员工服务挺好。 自助餐選擇种類好多,食品質数OK, 以此價格实际上有点超值,合适—家大细去玩。
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is better and good
Stayed 1 night in Sep 2019

8/10 Good

YOUNGCHUL

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
묵었던 방이 옆방과 벽사이에 서로 오고갈 수있는 문이 있었다. 지금은 잠겨있었는데 옆방에서 나는 모든 소리,심지어는 코고는 소리 등, 때문에 숙면에 매우 방해되었다. 빠른 조치가 필요해보인다. 그외는 서비스, 직원친절도,청결도,위치 모두만족한다.
Stayed 6 nights in Sep 2019

8/10 Good

Hanimah

Liked: Property conditions & facilities
Check in day was not bad. Waited 10mins after arrival due to room was not ready although time checked in is 2pm. Breakfast next day was amazing - lots to our liking. But 2nd and 3rd breakfast was not so much. Room was not so big but considered okay. Pls bring own usb charger too. Found blood stained on one of pillow sheet they need to check for these kind of details. Car parking is available. Swimming pool looks clean viewed from dining hall balcony which is a floor apart. Hotel is not too far from major shopping area for commute by car. Receptionist and bar tenders was very friendly. Overall our stay and the place was not bad. Would recomend anyone anyway.
Stayed 3 nights in Sep 2019