Klokoci Vacations from ￥220,196

Room was OK, clean. However bed matress seen a better times. Too soft and out of shape. Breakfast was ok, good choice. Terrible check-in. Came later evening, tired after a busy day.. while checking in i was asked to give my credit card authorisation as a safety measure to cover potentional minibar consumation. And if not, they wont check me in. WHAT THE HECK is that? This is just unacceptable in a 4 star hotel! Plus they charge you 595CZK (approx USD30) just for one night parking. That is just ridiculous. Next morning during the checkout i complained to the hotel manager about my medicore check-in experience. At the beginning he played like the card hold is a normal safety measure, later he admitted that the desk clerk did not the best job and failed in communication. Later then I got my parking fee reimbursed as an excuse. But no matter what, this kind of service is just unacceptable in this class of hotel. Stayed in many higher class hotels around the world and was never asked to pay a safety fee for a minibar consumation

Excellent everything 100 %recomenta

We rented to top floor apartment, which was very spacious with a beautiful chandelier. There were fruits and wine and lots of goodies for us to enjoy with our 17 year-old daughter. Worth the splurge! Lovely service and property.

Room was lovely, staff were great and breakfast was very decent .

Smooth check in. Reception area was very modern and spotlessly clean. Our room was lovely . Opted for a design studio. Again super modern and clean. Had everything we needed. Big TV and very comfy bed. 1 big problem ,room was on ground floor , had an awful night's sleep as there is a metro which ran underneath the building. Very bad rumbling and vibration whenever a train went through. Asked to be moved to a higher floor the next morning. Went out for the day ,came back and we're given a room on the top floor. This was a bigger apartment. Same decor and style . Could still feel the rumble of passing trains BUT it didn't affect us at all. On that basis ,we would return and stay here again and would recommend. In a fabulous location of the new town,a few mins walk to the main stretch of shops bars Wenceslas square.